Assistant GM

Arcis Golf • Fort Worth, TX

1d

About The Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Title: Assistant General Manager Department: Golf Shop FLSA Status Exempt – Professional Scope: Helps manage the day-to-day golf operations activities through maintaining quality standards, hiring and training golf shop and outside service employees, managing merchandise activities, handling all aspects of the outing business and providing superior guest service. Primary Responsibilities: Promotes Arcis Golf’s philosophies throughout the golf course to both employees and guests. Ensures level of guest service delivery is exceptional at all times. Responsible for the supervision of all golf staff including, but not limited to, the pro shop staff, assistant golf professionals, bag room, cart and range attendants, player assistants, caddies and locker room staff. Responsible for designing and implementing programs for all golf activities at the club. This includes, but is not limited to, guest services, course marshalling, outside services, golf cart operations, outside tournaments, tee sheet management and driving range operations. Oversees the pro shop operation. Participates with Director of Instruction in individual and group golf clinics and training programs. Develops and implements an approved budget, forecast and staffing plan for the golf department. Maintains and records all sales records including cash receipts, member charges and voids for golf operation. Provides a professional image at all times through appearance and dress. Follows company policies and procedures and is able to effectively communicate them to subordinates. Note: Other duties as assigned by supervisor or management.

Requirements

• Four-year degree and supervisory experience preferred.
• 3 years prior golf course experience with progressive responsibility required.
• Strong leadership skills
• Strong oral and written communication skills
• Attention to detail
• Planning and organizational ability
• Computer skills
• Excellent guest service skills

Nice To Haves

• Resort experience helpful, but not required.
• Experience with high-end daily fee operation required.
• Special consideration will be given to those who exhibit exemplary performance.

Responsibilities

• Promotes Arcis Golf’s philosophies throughout the golf course to both employees and guests.
• Ensures level of guest service delivery is exceptional at all times.
• Responsible for the supervision of all golf staff including, but not limited to, the pro shop staff, assistant golf professionals, bag room, cart and range attendants, player assistants, caddies and locker room staff.
• Responsible for designing and implementing programs for all golf activities at the club. This includes, but is not limited to, guest services, course marshalling, outside services, golf cart operations, outside tournaments, tee sheet management and driving range operations.
• Oversees the pro shop operation.
• Participates with Director of Instruction in individual and group golf clinics and training programs.
• Develops and implements an approved budget, forecast and staffing plan for the golf department.
• Maintains and records all sales records including cash receipts, member charges and voids for golf operation.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.

Benefits

• Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests.
• We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country.
• Our growing and innovative organization offers competitive wages and benefit packages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level