Assistant General Manger - Unassigned

Drury Hotels • Greenville, SC

11d

About The Position

YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered. So Much More® Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s Assistant General Manager – Unassigned supports our vision, core values, and goals by taking exceptional care of our team members who take exceptional care of our guests.

Requirements

• A positive, can-do attitude required.
• Minimum of one-year of supervisory experience with demonstrated leadership success.
• Ability to travel up to 25 to 50%.

Nice To Haves

• Bachelor’s degree in hospitality, business or related field preferred.
• Hotel specific experience preferred.

Responsibilities

• Responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways.
• Provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles.
• Cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position.
• Lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company.
• Role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables.
• Deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.
• Use good critical thinking skills to successfully handle challenging situations, proactively resolve issues, and show dedication to continuous improvement.

Benefits

• Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees