Floating Assistant General Manager #9171/#9286
About The Position
Come join our family at Devon Self Storage! At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs. We currently have an exciting opportunity for a Full-Time Assistant General Manager based in our store located at (4111 Plainfield Ave NE, Grand Rapid, MI 49525). The Assistant General Manager will also be responsible for covering shifts at our (Wyoming) location at (533 36th St SW, Wyoming, MI 49509). From helping customers choose the right storage unit to completing sales and processing payments, you’ll be the go-to person for creating a great customer experience. This role is ideal for someone who is passionate about customer service, energized by sales and eager to keep learning. If that sounds like you, we want to hear from you. At Devon Self Storage, you will: Own The Details Ensure the store is opened, closed and secured each business day. Meet and exceed sale goals through rentals, protection plans, and other merchandise! Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner Assist General Manager with the online auction process. Not sure? No worries! We train! Serve & Support Customers Build and maintain long-lasting customer relationships by helping customers find the right storage solutions. Deliver a personalized, high-touch customer experience. Process payments, balance receipts & complete bank deposit drops. Property & Facility Upkeep Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and Open and close storage doors as well as completing tasks that require lifting 30+ lbs Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties. WHO WE ARE Devon Self Storage isn’t your average storage company! We’re a nationwide team of problem-solvers, leaders, and customer service champions, with more than 200 locations across the country—and we’re growing! Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states. Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.
Requirements
- High School Diploma or Equivalent
- Ability to lift 30+ lbs.
- Strong customer service skills and communication required.
- Proven ability to work independently when needed and follow through on assignments
- Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
- Strong ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.
Responsibilities
- Ensure the store is opened, closed and secured each business day.
- Meet and exceed sale goals through rentals, protection plans, and other merchandise!
- Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Assist General Manager with the online auction process.
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts & complete bank deposit drops.
- Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units
- Open and close storage doors as well as completing tasks that require lifting 30+ lbs
- Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties.
Benefits
- Competitive hourly pay & uncapped MONTHLY performance-based bonus.
- Growth opportunities
- A schedule that operates outside of traditional retail hours Which means no late nights or super early mornings.
- A role that supports work-life balance.
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time, Nine Paid Holidays, Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
- This position is eligible as an internal promotion opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
