Assistant General Manager

MV Transportation•Asheville, NC

56d

About The Position

MV Transportation is seeking a Assistant General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Requirements

The Assistant General Manager of Operations shall provide oversight and direction of fixed route. The AGM shall possess at least eight (8) years of progressively responsible experience for operations in the transportation and logistics sector, of which two (2) years may be satisfied by an associate degree or other higher education or related training and certifications.
The ideal candidate will have experience in the transit sector outside of Asheville within the last ten years, experience in Automated Vehicle Location (AVL)/ Computer Aided Dispatch (CAD), dispatch, and in-service field supervision; demonstrate analytical capabilities necessary to meet the service and performance requirements of this RFP; and have worked in an environment with employees represented by a collective bargaining unit.
Certifications according to local contract as required.
Knowledge of State and Federal regulations as well as company policies and procedures.
Experience in development of runs, shift bids and run cuts.
Strong organizational skills and analytical skills.
Strong communication skills including written and verbal.
Ability to work independently and be a self-starter.
Strong supervision skills with ability to lead others to success.
Ability to develop solutions to challenge through planning and implementation.

Responsibilities

Supervise the daily activities of the fixed-route bus service.
Coordinate and ensure that there is oversight and management of all bus operators, OCC staff, and field supervision staff.
Provide overall assistance to the General Manager in maintaining the quality of service.
Ensures performance indicators meet or exceed client and corporate expectations.
Ensures division goals and objectives are met or exceeded.
Ensures subordinate staff are well trained and being successful.
Ensures all company policies and procedures are in place and being followed.
Ensures the company vision, values and culture are understood, communicated and promoted throughout operations.
Ensures liquidated damages are kept to a minimum and failures are corrected.
Develop and maintain a positive employee and labor relations.
Directly oversees operations department managers.
Trains and mentors a future successor for backfill.
Successfully manages the Operations Department annual budget.