Hospitality Leader - Assistant General Manager - TownePlace Suites

Lafrance Hospitality•Wareham, MA

About The Position

Welcome to Fairfield Inn & Suites New Bedford and Lafrance Hospitality! We are thrilled to announce a new opportunity to join our team as an Assistant General Manager at the TownePlace Suites, Wareham, MA. As an Assistant General Manager, you will play a critical role in ensuring the smooth operations of our hotel. With your engaging personality and passion for hospitality , you will collaborate closely with our General Manager to provide outstanding guest service and maintain the highest standards of excellence. Located in Wareham, MA our TownePlace Suites offers a warm and inviting atmosphere for both business and leisure travelers. This is an exciting chance to be part of a dynamic team that is dedicated to providing exceptional experiences for our guests.

Requirements

Prior hotel experience 1-2 years, preferably in a leadership role
Front of the house hotel experience
Strong knowledge of front desk operations or property management
Detail-oriented with excellent interpersonal and communication skills
Flexibility to work a variety of shifts, including weekends and holidays

Nice To Haves

Marriott, Fosse knowledge is a plus nut not a requirement

Responsibilities

Manage front office operations , including guest service, room availability, and cost controls
Lead and motivate team members, providing coaching, training, and help with performance evaluations
Monitor guest satisfaction and implement improvements to enhance the guest experience
Ensure compliance with Marriott and Lafrance Hospitality standards
Collaborate with other departments, such as housekeeping and maintenance, to maintain a seamless operation