Assistant General Manager

Cheba Hut•Henderson, NV

just now

About The Position

As a Cheba Hut Assistant General Manager, you will be responsible for assisting the General Manager to lead and drive the daily operations of your shop. You will manage all areas of the shop and commit to providing a unique and enjoyable experience for customers and crew. While overseeing the hourly crew members you will be responsible for all administrative and leadership functions to perpetuate smooth operations. Assistant General Manager’s should have a desire to become the next GM.

Requirements

Think “shop first”/”customer first”
Demonstrate integrity
Demonstrate self-direction
Demonstrate situational awareness and proactive leadership
Ability to establish priorities
Ability to resolve customer and crew issues
Ability to work in a diverse culture
Ability to follow oral and written instruction
Ability to receive/give direction
Responsible alcohol service training
Food safety/handling training (as required by state)
Able to perform all General Manager tasks proficiently
Ability to perform any job duty of all positions in the restaurant
Minimum of 3+ years of restaurant experience, preferred
Minimum of 2+ years restaurant management experience, preferred
Excellent verbal and written communication skills
Financial planning aptitude including planning, budgeting, scheduling and P & L management
Ability to get results through others
Organizational, planning and time management skills
Ability to facilitate problem solving
Team building skills
Occasional out of city/state travel required
Reliable transportation required
Occasional late-night or early-morning shifts may be required
Ability to lift up to 50 lbs.
Stamina to work a 12-hour shift on occasion
Ability to handle a variety of foods including meat, cheese, breads, sauces, and vegetables
Ability to stand for up to 10 hours per day
Ability to use a computer for up to 6 hours per day
Ability to bend, reach, and maneuver in tight workspaces
Consistent access to a working smart phone
Ability to work well under physically and mentally stressful situations

Responsibilities

Leadership
Understand that management is a process designed to maintain and steadily improve current performance whereas leadership consists of visionary thinking and the process of bringing about change.
Motivate and inspire a diverse group of individuals to engage in the process.
Implement Cheba Hut policies and procedures to ensure the safety and security of the customers and the crew.
Set direction, build an inspiring vision, and create opportunities for growth and success.
Lead by example with role-model behaviors that exemplify the Cheba Hut mission and our core values.
Take every available opportunity, with every available crew member, to Coach, develop, and reinforce great habits.
Be approachable and accessible. Be available to answer questions/assist at all times.
When General Manager is absent, assumes responsibility and leadership for restaurant and team
Development
Train your team according to the Cheba Hut training systems, tools, and procedures.
Recruit, hire, and train to fulfill staffing needs based on business volume.
Maintain a leadership team of at least 4(four) managers, including self.
Commit to facilitating quarterly all- staff developmental meetings and bi-annual performance evaluations.
Practice shoulder-to-shoulder coaching and provide in-the-moment feedback.
Identify talent and foster growth.
Shared Vision
Be a leader that has the vision and conviction that a dream can be achieved. Inspire the energy to get it done.
Create an inspiring vision of the future.
Motivate and inspire your team to engage with the vision.
Manage delivery of the vision.
Coach and develop your team to be more effective at achieving the vision.
Possess the willingness to change and adapt.
Conduct bi-weekly manager meetings to keep your leadership team focused and your vision clear.
Financial Expectations & Process Management
Build relationships, network, and sales through effective and strategic marketing plans.
Manage food, beverage, labor, and controllable costs as outlined by store budget.
Practice proper payroll and accounting procedures with integrity.
Perform duties in a timely manner and submit documentation within required timelines.
Manages all bar purchasing and inventory to deliver budgeted COGS and AVT targets
Manages bar staff scheduling to deliver customer service expectations and labor costs
Seeks and maintains a team of bar staff that meets Elevated Huts expectations for bar service and execution
Ensures bar staff is educated and has proper certifications for responsible service of alcohol
Bar
Conducting weekly bar inventory and management of AVT
Ordering bar products in adherence to Elevated Huts requirements
Bar staff scheduling
Bar staff accountability
Bar cleanliness
Bar events and sales building initiatives
Training
Trainer accountability and development
Store adherence to the Schoox training program
Developmental check ins with trainees
Consistent and constant training of staff on all new SOPS and roll outs