Assistant General Manager

USHG•New York, NY

42d•$85,000 - $95,000

About The Position

The View has reopened as a newly reimagined upscale dining destination housed within the New York Marriott Marquis. New York City’s only revolving restaurant, bar, and lounge, The View has undergone a complete renovation by Rockwell Group to evoke the vibrant nightlife of historic New York, drawing inspiration from classic American supper clubs. Spanning the 47th and 48th floors, The View will provide two unique guest experiences: an upper-level bar and lounge complete with a raw bar, and a full-service restaurant on the lower level featuring live music nightly. The culinary and bar offerings will highlight American classics with a theatrical twist, reflecting the character of the surrounding area. Designed to be a vibrant escape from the hustle of Times Square, The View is excited to welcome both New Yorkers and visitors. The Assistant General Manager is a trusted partner to the General Manager and provides leadership and support to the Restaurant Managers and service team. The AGM is responsible for managing all facets of the Dining Room and Service operations at the restaurant and consistently looks for opportunities to grow our teams and provide memorable moments of hospitality for our guests. The AGM demonstrates a passion for service, hospitality, and sound business acumen to support with achieving business goals.

Requirements

3+ years of restaurant management experience in a similar environment
Must be able to stand and/or walk for extended periods of time
English fluency

Nice To Haves

Preferred Bachelor’s Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job
Spanish preferred, but not required

Responsibilities

Consistently deliver a culture of Enlightened Hospitality to guests and team members
Partner with the General Manager to lead the service team in providing consistent, memorable, and outstanding experiences for our guests and stakeholders
Eagerly seek opportunities to improve the guest experience with the ability to provide suggestions and action plans to the General Manager
Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
Consistently looks for internal and external opportunities to build our growing team
Fosters a positive, collaborative work environment for both the service and kitchen teams, ensuring clear communication at all times
Ensures that the service team stays informed of restaurant and company-wide announcements and initiatives in a timely manner
Completes assigned administrative responsibilities as directed by the General Manager
Demonstrates experience in maintaining all aspects of operations, including HR related responsibilities
Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

Benefits

Competitive pay and bonus potential: Annual compensation of $85,000 - $95,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Investing in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality