Assistant General Manager - AGM

Crunch Fitness - Fort Myers

About The Position

We are looking for a passionate fitness professional to join our team. We have a strong but diverse leadership team that is taking fitness to a new frontier. We offer the best-in-class; playbook, tools, and compensation. Our Compensation: WE OFFER THE BEST COMPENSATION PLAN IN THE AREA. Our LUCRATIVE performance-based compensation program pays you to build a successful club: We pay the HIGHEST SALARY of any Big-Box gym in Eastern or SW Florida. In addition, we offer a lucrative and attainable BONUS structure based on department performance. About Crunch Crunch is the fastest-growing fitness brand globally. Crunch offers diversity in strength and cardio equipment, Group Fitness classes, Functional Training class, and Personal Training. We stand above the rest by way of innovation, pristine facilities, and a member experience that is second to none. We have a strong yet diverse leadership team that is pushing fitness to new frontiers. We offer best-in-class employee training, benefits, and compensation. We are paying leading wages in every department. We work hard, but the environment is positive and encouraging. If you are genuine about the member experience and willing to run our play, we want to talk to you. Apply today for immediate consideration!

Requirements

Proven ability to drive new member units - required.
Ability to create a positive team environment - required.
Strong leadership skills - required.
3-years of fitness management experience - required.
Creative management techniques - required.

Nice To Haves

Experience with Group Fitness and Personal Training - preferred.
Experience with ABC - preferred.

Responsibilities

Sales/Revenue Management
Know the numbers and have a plan... establish the daily production goals for the team (leads, appointments, sales, referrals, and collections).
Execute the plan and hold the team accountable... daily production calls with leadership and daily "huddles" with the in-club team.
Onboarding following the MSR Essentials program and conducting 30/60/90/annual performance reviews using the in-club tools.
Be the subject matter expert for in-club analytics.
Lead for the monthly marketing calendar.
Personal Training/Revenue Management
Proven ability to build the Personal Training business.
Experience in recruiting and coaching the personal training staff.
Ability to run the PT department playbook – Know the numbers, set goals, and hold the team accountable.
Ensure the Personal Training team follows proper procedures in session redemption.
Oversee the PT manager in ensuring all components of departmental objectives are satisfied.
Administration/Organization
Resolve member complaints expeditiously and tactfully, following club procedure and documentation.
Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
Ensure the club meets standards for cleanliness, maintenance, safety, and security.
Conduct daily inspection of the club with the Maintenance Manager, utilizing the cleaning checklist, and forward information to appreciate staff.
Ensure visible maintenance items are repaired promptly, proper signage is posted, and, if possible, out-of-service equipment is removed from the floor.
Reinforce to staff that cleanliness is everyone’s responsibility, not just the maintenance staff.
Ensure proper inventory of maintenance parts.
Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log, and cleaning checklist.
Assist in the processing/submission, and approval of payroll.