Assistant General Manager

Red Stag Fulfillment•Salt Lake City, UT

24d

About The Position

About the Company Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company. At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions. Here at Red Stag: We act like we own it. We sweat the small stuff. We have positive attitudes. We treat everyone with dignity and respect. We always seek to improve. About You You are the candidate we are looking for if: You thrive in a fast-paced, high-demand environment, where business needs are constantly changing. You live to serve, and you love seeing the teams you support win. You LOVE logistics and solving complicated puzzles. Your idea of fun is anticipating problems and ensuring they never become issues at all. You can fight fires, but you live for fire prevention and staying at the head of a fast-moving train. You have a proven record of training and maintaining uncompromising safety standards. Y ou are a self-starter and are often described as a “go - getter.” You are an expert in setting crystal-clear expectations, coaching, and training to maintain those expectations, and holding people accountable. You have a strong background in making data-based decisions using analytics. You can work in a variety of capacities including leading from in front , or behind the scenes . You can get up to speed quickly and do whatever it takes to get the job done. If you are more comfortable with someone directing your day-to-day activity — i.e., telling you exactly what to do — then this is not the position for you. But, if you like the idea of diving right in, getting stuff done, and actively growing in new areas, then this might be your perfect fit. If you’re up for the challenge, we want to hear from you! Overview The core mission of the Assistant General Manager is to assist the General Manager in lead ing day-to-day operations of multiple warehouses , while maintaining the exceptionally high standards of Red Stag Fulfillment by ensuring volume, financial, and quality standards are maintained or improved, sustaining appropriate staffing levels, mentoring employees throughout the warehouse, and managing multiple departments. About the Role: The world of eCommerce is moving at lightning speed, and that pace of change requires an enthusiastic team member who has a servant leadership mentality, a keen eye for detail, experience developing high-performance leadership teams, and a demonstrated ability to make data-based decisions . These skills will be critical for the role of Assistant General Manager at Red Stag Fulfillment . In addition, t he Assistant General M anager will be responsible for assisting the General Manager in setting and maintaining appropriate staffing levels and coaching and mentoring Operations Managers and Operations Supervisors .

Requirements

Undergraduate degree or 10 years’ experience in a logistics, manufacturing, or warehouse operational leadership role or with commensurate experience at Red Stag.
Strong sense of urgency with proven ability to multi-task.
Proven record of training and maintaining safety standards.
Working knowledge of OSHA and EPA regulations.
Basic Excel skills.
Strong understanding of the concept of Standard Work.
Demonstrated ability to make data-based decisions through analytics- and KPI-focused leadership.
Ability to hire, coach, and mentor groups and individuals.

Nice To Haves

Prior eCommerce experience is preferred.

Responsibilities

Foster a culture of development and inclusion that supports and embodies the RSF core values.
Assist the General Manager in owning full responsibility of the facility, which will include financial, operations, personnel, and client success.
Acquire, retain, and engage top-tier talent to create a leadership team and a culture of coaching and development.
Build a high-performance culture that embodies our core values of ownership and sweating the small stuff.
Assist the General Manager in o wn ing 100% of the operational activities of the warehouse s including, but not limited to, the o utbound, i nbound, i nventory, k itting, and LTL departments .
Assist in establishing and maintaining KPIs for each department.
Improve operational efficiencies of the warehouse s at your facility.
Improve key operational efficiency metrics that ensure client satisfaction and profitable growth.
Prioritize safe warehouse procedures, identify potential hazards, and recommend improvements to standard processes.
Measure space, equipment, and labor utilization.
Achieve and maintain 100% accuracy in inventory.
Assist in k eep ing departments appropriately staffed and assist in reducing turnover.
Ensure SOPs for each department are established, documented, trained, followed, and maintained.
Establish, maintain, and utilize metrics for decision making.
Drive continuous improvement throughout the organization with a focus on developing problem solving in others
Be a team player, willing to help in other areas of the organization as needed.