Assistant General Manager - New Store Opening (Boston Seaport)

Salt & Straw•Boston, MA

2d•$28 - $30•Onsite

About The Position

Salt & Straw is expanding to Boston! We’re looking for experienced Assistant General Manager to support our first shop, bring our creative, community-driven vision to life, and help shape the future of Salt & Straw in Botson—alongside our General Manager. In this role, you’ll support the launch of our first Boston shop, help build and develop strong team, ensure operational excellence, and contribute to creating a shop that becomes a true neighborhood destination. Combining hands-on leadership with operational execution, you’ll play a key role in bringing our vision to life. What Assistant General Managers Do Assistant General Managers support the overall success of the shop by leading people, operations, and guest experience.

Requirements

Have a high school diploma/GED
Bring 2+ years of food service, fast-casual dining, or hospitality experience
Have 18+ months of progressive leadership experience
Have led teams of 10+ Team Members in a high-volume environment
Know how to coach, develop, and support people with clarity and care
Are excited to grow into greater leadership responsibility
Are 18+ and available to work evenings, weekends, and holidays

Responsibilities

Partner with the GM to achieve operational, cultural, and financial goals
Lead shifts, ensuring smooth operations and exceptional guest experiences
Plan and execute daily shift schedules, task assignments, and team safety
Coach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers
Support recruiting, hiring, onboarding, training, and retention of a high-performing team
Manage cash transactions, inventory, and ensure product quality and food safety
Assist with payroll, supplies, shop communications, and daily documentation
Monitor labor and sales performance and support monthly P&L insights
Partner on maintenance needs and vendor communications
Deliver memorable hospitality, share flavor stories, and resolve guest concerns
Step into team roles as needed and participate in community events

Benefits

Performance Bonus Plan tied to your impact and shop success
Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months
Medical, dental & vision insurance options starting your first month
Paid Time Off: Start with 2 weeks PTO, grows from there
Paid Holidays: 12 paid holidays/year
Paid Sick Time: Stay home, stay well, get paid
Two Days Off in a Row (a rarity in retail!)
Mental Health Support: On-demand access 24/7/365 for you and your family
Educational Support: Up to $1,800/year to support your learning goals
Team Discount: 30% off all the magic
First Dibs on Flavors before the public
Pet Insurance (because pets = family)
Flexible Spending Accounts, Accident & Critical Illness Insurance, and more