General Manager - Boston Seaport New Shop Opening!

Salt & Straw•Boston, MA

4d•$64,500 - $72,000

About The Position

Boston Seaport | New Shop Opening! Full-Time | $64,500 - $72,000 + Quarterly Bonus Potential Salt & Straw is expanding to Boston! We’re seeking experienced General Managers to help establish Salt & Straw in this new market and bring our creative, community-driven vision to life. In this role, you’ll open, lead, and build a high-performing team from the ground up, creating a neighborhood destination guests return to again and again. You’ll play a pivotal role in launching and shaping Salt & Straw’s presence in Boston. What General Managers Do General Managers own the full success of the shop: people, operations, and guest experience.

Requirements

Have 3+ years of leadership experience in food service, hospitality, or retail (GM candidates typically bring 5+)
Have led teams of 10+ people in a fast-paced environment
Know how to coach, develop, and support people with clarity and care
Enjoy balancing people leadership with operational responsibility
Are energized by building something new and helping teams grow
Are 18+ and available to work evenings, weekends, and holidays

Responsibilities

Lead daily shop operations including scheduling, payroll, inventory, facilities, and financial performance
Hire, train, and develop a high-performing leadership team of Assistant General Managers and Shift Coordinators
Set clear expectations and coach with consistency, generosity, and directness
Create a culture where people feel supported, challenged, and proud of their work
Deliver thoughtful, memorable hospitality that reflects curiosity, warmth, and care
Use data and insights to drive results across sales, labor, and guest experience
Navigate challenges with calm leadership and celebrate wins—big and small
Build strong relationships in the local community and represent Salt & Straw as a thoughtful, generous neighbor
Partner with District Managers and cross-functional teams to support long-term shop and market success

Benefits

Competitive base pay + up to 20% quarterly bonus potential
Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months
Medical, dental & vision insurance options starting your first month
Paid Time Off: Start with 2 weeks PTO, grows from there
Paid Holidays: 12 paid holidays/year
Paid Sick Time: Stay home, stay well, get paid
Two Days Off in a Row (a rarity in retail!)
Mental Health Support: On-demand access 24/7/365 for you and your family
Educational Support: Up to $1,800/year to support your learning goals
Team Discount: 30% off all the magic
First Dibs on Flavors before the public
Pet Insurance (because pets = family)
Flexible Spending Accounts, Accident & Critical Illness Insurance, and more