LN Venues, Assistant General Manager

LIVE NATION ENTERTAINMENT INC • Sacramento, CA

45d • $75,000 - $95,000 • Onsite

About The Position

This position assists the General Manager in all necessary aspects of managing the venue.

Requirements

• Strong verbal / written communication, phone etiquette, computers (Microsoft Word, Excel, Access and PowerPoint) or similar programs
• Ability to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tact
• Ability to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines
• Ability to work flexible hours, including nights, weekends, and holidays
• Proficient typing skills required (ability to type 30 wpm)
• High school diploma required

Nice To Haves

• college degree preferred

Responsibilities

• Provide daily support to the General Manager, which includes but is not limited to:
• Prepare the General Manager for specialized meetings and industry functions
• Field general inquiries and escalate to the General Manager as needed
• Compile venue finances for weekly profit and loss reports
• Support the General Manager's schedule and calendar upkeep as needed
• Research and distribute monthly local crime reports
• Research projects (yearly business plan, annual report, customer service presentation, sponsorship and donations binder, court cases related to venue, etc.)
• Process ticket request forms
• Provide general office upkeep, which includes but is not limited to: ordering and refreshing office supplies, receiving/signing for UPS/FedEx deliveries, and preparing spaces for meetings
• Provide support to the finance team by submitting final finance reports for shows, creating all show files, and submitting venue invoices
• Organize charitable efforts and provide support for venue rentals
• Develop office systems, including venue accounting, onboarding process for new employees, lost & found, charity donations, phone tree, and IT-related systems
• Develop a manual on office SOPs
• Develop venue templates for PowerPoint presentations, proposals, etc., to create a distinct look for all outgoing venue correspondence
• Assist with venue projects when necessary
• Assist with the comprehensive venue internship program
• Assist and support venue staff in any of their job functions, as needed
• Complete other duties as assigned

Benefits

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees