Assistant General Manager

Amirian CareersLas Vegas, NV
5h

About The Position

ASSISTANT GENERAL MANAGER SUMMARY: The Assistant Manager is responsible for creating a culture that reflects the company values. Responsibilities include managing the daily operations of the restaurant, including selection, development and performance management of employees. In addition, the Assistant Manager oversees the inventory and ordering of food and supplies, optimizes profits and ensures the guests are satisfied with their dining experience. The Assistant Manager reports to the Restaurant General Manager.

Requirements

  • Must be ServSafe certified

Responsibilities

  • Adhere to company standards and service levels to increase sales.
  • Ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
  • Maintaining a safe, secure, and healthy environment by establishing, following, and enforcing sanitations standards and procedures and complying with health and legal regulations.
  • Ensuring consistent high quality food preparation and service.
  • Maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Maintaining accurate inventory and control cost of goods.
  • Supervising portion control and quantities of preparation to minimize waste.
  • Estimating food needs, place orders with distributor, and schedule the delivery of food and supplies.
  • Upholding all ServSafe guidelines.
  • Completing weekly Food Excellence Self-Assessment.
  • Ensuring positive guest service in all areas.
  • Responding to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
  • Ensuring a safe working environment for employees and guests to reduce the risk of injury and accidents.
  • Completing accident reports promptly in the event that a guest or employee is injured.
  • Managing shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
  • Investigating and resolve complaints concerning food quality and service.
  • Ensuring all employees complete training.
  • Communicating job expectations, planning, monitoring, and enforcing policies and procedures.
  • Developing employees by providing ongoing feedback and establishing performance expectations.
  • Preparing schedules and ensure that the restaurant is fully staffed for all shifts.
  • Developing Crewmembers to become Shift Leaders and develop Shift Leaders to become Assistant Managers.
  • Maintaining compliance with all state, local and federal regulations , as well as company policies and procedures.
  • Performing loss prevention audits to ensure all laws are being followed.
  • Upholding company’s purpose and values.
  • Keeping Restaurant General Manager promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggest alternative courses of action.
  • Completing job responsibilities in a timely and effective manner.
  • Maintaining a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
  • Accomplishing company goals by accepting ownership
  • Performing other duties and responsibilities as required or requested.
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