Assistant General Manager
About The Position
The Assistant General Manager works closely with the Director of Operations and provides hands-on leadership and strategic support to both Front of House and Back of House teams with a specific focus on the Beer, Wine, and Cocktail programs. The AGM collaborates with the Management Team to ensure we consistently deliver phenomenal service, including best-in-class culinary and beverage offerings for every guest. This leader will guide, educate, and inspire the team to create an outstanding guest experience while fostering a positive, professional, and high-performing work environment for all employees.
Requirements
- A strong hospitality leader with a passion for creating unforgettable guest experiences
- Proven experience developing cocktails and an overall strong knowledge of diverse bar programs
- Experienced in high-volume, service-driven environments
- Collaborative, positive, and solutions-oriented
- Skilled at developing teams and fostering accountability
- Financially savvy with experience managing labor and operational budgets
- Detail-oriented with a commitment to excellence
- Flexible, adaptable, and energized by a fast-paced environment
Responsibilities
- Partner with the Director of Operations to oversee daily operations and ensure seamless service execution
- Lead the bartender team – recruiting, hiring, and training along with weekly schedules
- Ensure the consistency of the cocktail offering, standardizing recipes and best service practices
- Lead, coach, and develop FOH and BOH managers and hourly team members
- Uphold and elevate service standards to ensure an exceptional hospitality-driven experience
- Oversee scheduling, labor management, and productivity
- Ensure operational excellence across culinary, beverage, and service execution
- Maintain strong communication and collaboration between departments
- Monitor financial performance, including cost controls and revenue optimization
- Support hiring, training, and performance management initiatives
- Act as Manager on Duty and step in as needed to support all areas of the business
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
