Assistant General Manager

LUV Car Wash•Los Angeles, CA

9d•Onsite

About The Position

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add an Assistant General Manager to our growing team to help us continue our mission to become the best car wash in the industry. General Summary of Duties: Our Assistant General Manager will manage the day-to-day operations of the carwash and manage all employees and facilitate breaks/shifts for the team.

Requirements

HS Diploma or GED equivalent
A minimum of year (1) year of car wash experience is required.
Excellent verbal and written communication skills.
Passionate about creating genuine connections with team members and providing excellent customer service.
Moderate proficiency in MS Office, including Excel, is required.

Responsibilities

Direct cars into the wash tunnels.
Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
Perform cleaning of facility and ensure everything is organized and kept in the appropriate place.
Monitor inventory and supplies and assist with orders.
Ensure adherence to all safety protocols and standard operating procedures.
Properly address all customer escalations in a calm and collected manner.
Perform other related duties as required and assigned.
Assist with Recruiting, developing, and motivating teams to deliver the company's mission.
Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.