Assistant General Manager

Glow Car Wash•Neptune Township, NJ

5d•Onsite

About The Position

Assistant General Manager (AGM) — Glow Express Car Wash Develop Leaders. Drive Results. Grow Your Career. Are you a motivated leader ready to take the next step toward General Management? Glow Express Car Wash is looking for an Assistant General Manager who thrives in a fast paced environment, enjoys hands on leadership, and wants to grow into a future General Manager role. This position is designed for high potential leaders who want real responsibility, leadership development, and career advancement within a rapidly growing company. About Glow Express Car Wash Founded in 2015 in Central New Jersey, Glow Express Car Wash delivers a high quality, safe, and customer focused car wash experience. Our success comes from strong leadership, great teams, and a culture built around energy, accountability, and growth. With continued expansion, we prioritize developing leaders from within. The Role: Assistant General Manager As an Assistant General Manager, you’ll partner directly with the General Manager to lead daily operations, develop team members, and ensure exceptional site performance. This is a hands on, active leadership role primarily based outdoors, ideal for someone who leads from the front and enjoys being part of daily operations. You’ll gain the experience and training needed to step into a future General Manager position.

Requirements

Comfortable working outdoors in an active, fast paced environment
Strong leadership potential with a desire to advance into General Management
Excellent communication and customer service skills
Ability to multitask, stay organized, and lead by example
Positive, professional, and team-focused attitude
Valid driver’s license required
Background check required upon application
Weekend availability required

Nice To Haves

Prior supervisory, leadership, or customer service experience preferred

Responsibilities

Support daily site operations to ensure efficiency, safety, and high performance
Maintain equipment through routine cleaning, inspections, and preventative maintenance
Monitor and restock operational supplies, chemicals, and materials
Develop strong knowledge of wash systems and operational processes
Assist with scheduling, staffing, and daily team coordination
Train and mentor new hires while supporting ongoing employee development
Reinforce company standards, safety procedures, and accountability
Foster a positive, energetic, and team oriented culture
Deliver exceptional guest service and lead by example
Resolve customer concerns quickly and professionally
Assist with customer claims, escalations, and service recovery
Ensure every guest interaction reflects the Glow brand
Assist with cash handling procedures and pay station operations
Monitor labor performance and sales results
Support payroll accuracy and operational reporting
Follow all company policies related to cash handling and expenses
Coach team members on customer engagement and membership sales
Support promotions and site level sales initiatives
Maintain performance tracking tools and team leaderboards
Contribute ideas that drive membership growth and retention