Assistant General Manager

JLL • Waukesha, WI

21d • Onsite

About The Position

As an Assistant General Manager at JLL, you will play a vital supporting role in the daily operations of a 5-property Office portfolio in Brookfield, WI. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you’ll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL. Location: On site during normal business hours and available as needed during emergencies or to comply with property operations What your day-to-day will look like: Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management Help facilitate tenant events and building communications to enhance community engagement and satisfaction. All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Requirements

• Bachelor's degree in Business, Real Estate, Communications, or related field
• Real Estate license required within 6 months of hire date
• 3-5 years of commercial property management experience with demonstrated success in tenant relations
• 2-3 years of experience managing a team
• Experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
• Strong communication skills
• Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

• LEED or AP accreditation
• Familiarity with property management software systems such as Yardi, MRI, or similar platforms

Responsibilities

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

Benefits

• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees