Assistant General Manager - Center Point
About The Position
Raindrop Car Wash is an organization fully committed to delivering a consistently excellent car washing experience. As part of our commitment to excellence, we strive to provide our customers with a friendly team, a clean and welcoming facility, and a high-quality wash on every visit. The Assistant General Manager (AGM) is the second-highest authority at a Raindrop Car Wash location and plays a key leadership role in maintaining day-to-day operations, team performance, leading and driving a sales culture, and facility functionality. AGMs are trusted to make real time decisions, support staff development, and ensure a consistent, high-quality experience for customers and employees alike.
Requirements
- Strong leadership and communication skills
- Previous sales experience related to identifying customer needs and tailoring a solution which drives value to the customer
- High comfort level with decision-making under pressure
- Ability to manage team performance and enforce standards professionally
- Highly organized, adaptable, and detail-oriented
- Able to lift 35+ lbs., stand for extended periods, and work in outdoor environments
Nice To Haves
- Basic mechanical aptitude and understanding of wash systems preferred
Responsibilities
- Leads and drives a sales culture, focused on increasing car wash memberships
- Open, close, and manage labor at the site
- Ensure proper execution of all standard operating procedures across prep, lot, kiosk, and tunnel areas
- Consistently led kiosk sales performance while mentoring team members to identify customer needs and deliver tailored solutions
- Handle customer escalations and ensure resolutions that protect long-term satisfaction
- Enforce company policies related to timekeeping, attendance, uniform, and standard operating procedures
- Identify and respond to mechanical issues within the wash
- Monitor site safety and maintain OSHA-compliant work environments
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
