MOKA - General Manager - Mineral Point Rd.
About The Position
MOKA General Manager - Where the coffee is strong, but the vibes are stronger. Here at MOKA, we’re more than just your average coffee shop; we’re a crew of people who love to make others smile! We don’t just make coffee… We make someone’s day! We’re family and community-oriented, and we love making a difference one customer at a time! Are you a passionate leader and vibe-setter ready to take ownership of a store's success? If you have a knack for building successful teams and a drive for financial profitability, you might be our next leader! We’re looking for an energetic professional who can turn the perfect espresso shot into a genuine connection while growing our community presence.
Requirements
- Strategic Leader – Someone who can develop and implement strategies to increase sales and maximize profitability.
- Talent Developer – A mentor with a proven track record of recruiting, hiring, and developing future leaders like AGMs and Shift Leaders.
- Culture Ambassador – A leader who cultivates a family-oriented work environment that aligns with MOKA’s core values.
- Financial Pro – Expert-level knowledge of business math, P&L reviews, inventory audits, and payroll processing.
- Quality Authority – A coffee enthusiast with a passion for maintaining beverage quality and brand consistency.
- Experienced Manager – Preferably with 3 years of experience in hospitality management, ideally in a high-volume coffee environment.
- Committed & Flexible – Full-time availability with the flexibility to handle emergency store needs.
Nice To Haves
- ServSafe Certification is preferred for this leadership position.
Responsibilities
- Lead the Store – Act as the primary leader responsible for the overall success and "MOKA way" of your location.
- Manage the Team Lifecycle – Oversee everything from talent acquisition to the continuous development of your crew.
- Drive Strategic Growth – Manage labor costs and sales strategies to ensure financial stability and store health.
- Ensure Compliance – Maintain 100% compliance with all state and local health regulations and safety standards.
- Engage the Community – Foster genuine connections and provide "smile-making" customer service.
- Maintain Quality – Ensure consistent product and service standards while supporting team efficiency and customer satisfaction.
Benefits
- Healthcare
- 401(k)
- dental
- vision
- shift drinks
- product discounts
- Competitive pay with company-wide career growth opportunities.
- Flexible Schedules – Shifts that respect your life outside the store.
- A welcoming team culture that makes leading a store a blast!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
