Assistant General Manager
About The Position
Leaders at Dewey's get: Great training A company partner who hires, trains, and operates from its Purpose and Value's A structured & organized operations approach Excellent work/life balance with 40-45 hour work weeks Next level benefits including an average of 15 PTO days, 401k Matching, Parental Leave, Tuition/Loan Payback up to $3,000 per year, closed all major holidays, loyalty bonus and more! The support to grow as a professional and a person. We want you to succeed and achieve your goals! Accelerated career development with a clear path to General Manager within 18 months Higher compensation reflecting advanced experience and leadership potential Our leaders cultivate a team-based approach that puts our people first which generates outstanding guest experiences. We are passionate about doing things the right way! Previous leadership experience is valued but NOT required. Qualities we value in Leaders: Open-Minded Positive Transparent and Respectful Organized and Efficient Fun!!! If you are a warm caring person who loves to serve and grow, and you want to lead we can’t wait to meet you! Learn more about our Purpose & Values and our culture here Requirements Reports to: General Manager As an Assistant General Manager (AGM), I share responsibility with the restaurant General Manager (GM) for the total operations of a single Dewey's restaurant including: building sales and all other aspects of profit and loss, hiring and training of management and hourly teams, daily execution of safety and sanitation, quality food preparation, and guest hospitality and service. I am also responsible for the proper execution of kitchen operations including hiring, training, and development. The AGM assists the GM with restaurant-specific priority plans to achieve our goals and shares the responsibility with the GM for the cleanliness, repair, and maintenance of the physical building. As Assistant General Manager, I will at all times support the following areas: Our Vision, Strategy, Purpose, and Values Defining and modeling my store's culture Store performance in Key Performance Indicators (KPIs) and budgets Supporting the details and the implementation of changes Preparing for General Manager responsibilities through intensive leadership development
Requirements
- Reports to: General Manager
- A minimum of three to five years' experience in full-service restaurant management roles.
- Proven track record of driving profit and loss accountability and achieving financial targets.
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
- Demonstrated ability to build culture and lead a team to positive outcomes.
- Experience managing multiple departments and cross-training in all operational areas.
- Demonstrated ability to self-manage, identify problems, and initiate a solution to improve their organization.
- Demonstrated critical thinking, problem solving, and troubleshooting skills.
- Advanced competency in hiring, interviewing, and developing management-level team members.
- Proven track record of coaching team members to the positive resulting in the achievement of set goals.
- Experience with budget management, cost control, and revenue optimization.
- Proven track record of setting individual goals and overcoming obstacles to achieve desired results.
- Demonstrated ability to manage change with an open mind.
- Strong verbal and written communication skills and reasonably skilled in math.
- Must be available to work a flexible schedule, including nights and weekends, and holidays.
- Ability to collaborate and work with people with diverse backgrounds, experiences, and ideas.
- Must be at least 21 years of age.
- Must have reliable transportation.
- A passion for the business and compassion for people.
- Must be able to work on your feet for 9-hour shifts and lift up to 40 pounds.
- Must be highly-energetic, self-motivated, goal-oriented, and dependable.
- Advanced understanding of technology, POS systems, and relevant computer skills including Excel and reporting software.
- Certified in ServSafe Manager food safety course.
- Commitment to career advancement and willingness to relocate for GM opportunities.
Nice To Haves
- Bachelor's degree preferred or equivalent management experience.
Responsibilities
- building sales and all other aspects of profit and loss
- hiring and training of management and hourly teams
- daily execution of safety and sanitation
- quality food preparation
- guest hospitality and service
- proper execution of kitchen operations including hiring, training, and development
- assists the GM with restaurant-specific priority plans to achieve our goals
- shares the responsibility with the GM for the cleanliness, repair, and maintenance of the physical building
- support Our Vision, Strategy, Purpose, and Values
- defining and modeling my store's culture
- store performance in Key Performance Indicators (KPIs) and budgets
- supporting the details and the implementation of changes
- preparing for General Manager responsibilities through intensive leadership development
Benefits
- Great training
- Excellent work/life balance with 40-45 hour work weeks
- average of 15 PTO days
- 401k Matching
- Parental Leave
- Tuition/Loan Payback up to $3,000 per year
- closed all major holidays
- loyalty bonus
- Accelerated career development with a clear path to General Manager within 18 months
- Higher compensation reflecting advanced experience and leadership potential
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
