About The Position

Craft Pies Pizza Company is Denison’s premier destination for mouthwatering pizza creations that satisfy every craving. Our family-owned establishment takes pride in serving the Denison, TX, community with a perfect blend of traditional flavors and innovative recipes. As we move into a growth phase, we’re seeking an Assistant General Manager to join the team at our Craft Pies Pizza Company. The Assistant General Manager supports the General Manager in supervising the full P&L and daily operations of a single fast-casual location. Our AGM will assist in recruiting top talent, cultivating a high-performance culture, delivering exceptional guest experiences, driving sales growth and controlling costs, all while upholding brand standards in a clean and safe environment. If you’re looking for a fair and transparent ownership team that genuinely values your input and is dedicated to your professional growth and success, please apply today for immediate consideration!

Requirements

  • At least 18 years of age
  • High school diploma or equivalent
  • Minimum of three years of restaurant leadership experience, including P&L responsibility
  • Strong business acumen with proficiency in labor reporting, cost controls, and administrative systems
  • Demonstrated ability to recruit, develop, and retain high-caliber teams
  • Excellent communication, coaching, and conflict-resolution skills
  • Basic PC skills (email, reporting, scheduling software); willingness to learn proprietary systems
  • Food Safety Certification/Food Handler’s Card (or ability to obtain upon hire)
  • Ability and willingness to step into other roles if needed
  • Valid driver’s license, reliable vehicle, and proof of insurance
  • Legal eligibility to work in the United States
  • Ability to stand and walk continuously for six + hours per day, bend, reach, and lift up to 50 lbs.
  • Work thirty-five to forty hours per week, including mornings, evenings, weekends, and holidays as needed

Nice To Haves

  • Food service, hospitality, and/or F&B experience is preferred

Responsibilities

  • Live and communicate DLCRS’s Purpose, Mission, and Core Values
  • Recruit, interview, and hire A-Player candidates weekly, maintain the hiring portal
  • Onboard new hires and ensure completion of DLCRS Training programs
  • Coach and develop team members through regular feedback, cross-training, and performance reviews
  • Build and mentor a leadership bench: 5 Shift Leaders (staffing varies by location)
  • Deliver friendly, quick, and accurate service that exceeds guest expectations by modeling G.U.E.S.T.
  • Create a guest centric atmosphere from ordering to dining and take-out
  • Drive and act on guest feedback to coach your team
  • Ensure all incoming calls are answered promptly and professionally
  • Achieve year-over-year sales and guest count increases
  • Execute in-store promotions and upselling techniques
  • Control labor and food costs to budget (or improve) drive net operating profit growth
  • Analyze daily, weekly, and monthly sales reports, develop action plans to hit P&L targets
  • Enforce schedule guidelines, optimize staffing for peak traffic and special events
  • Conduct daily and weekly operational checklists and facility “walks” for safety, cleanliness, and equipment upkeep
  • Ensure cash-handling procedures, deposit controls, and close-out sales processes are executed flawlessly
  • Respond to correspondence from Operations leadership and RSC staff in a timely manner
  • Monitor inventory levels, perform regular counts and reconcile discrepancies
  • Ensure proper storage, FIFO rotation, and safe handling of all food products
  • Coordinate maintenance and repairs for kitchen equipment and facilities
  • Implement waste-and-expired-product protocols

Benefits

  • Competitive Starting Salary
  • Health Insurance Options
  • PTO
  • Significant Opportunity for Growth and Advancement
  • Performance Based Incentives
  • Comprehensive Training and Career Advancement Opportunities
  • Employee Meal Discounts
  • A Supportive Culture Focused on Growth, Accountability, and Hospitality Excellence
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