Assistant General Manager Einstein Bro Bagels

Paradies Lagardère•Grapevine, TX

3h•Onsite

About The Position

As the Assistant General Manager, you will partner closely with the General Manager to lead a high-volume, quick-service concept known for its fresh bagels, breakfast sandwiches, coffee, and fast-paced service model. You will be responsible for maintaining operational flow during peak periods, especially early morning rushes, while ensuring product quality, service standards, and team performance remain consistent and strong. This role requires a leader who is comfortable being on the floor, actively coaching team members, resolving operational challenges in real time, and driving results in a fast-moving environment where timing, accuracy, and energy matter.

Requirements

Proven leadership experience in a high-volume, quick-service or fast-casual restaurant environment
Ability to lead in a fast-paced, time-sensitive environment with confidence and urgency
Strong communication, coaching, and team development skills
Knowledge of food safety standards and operational compliance requirements
Hands-on leadership style with the ability to jump in and support the team at any time
Flexibility to work early mornings, evenings, weekends, and holidays as required in an airport environment

Nice To Haves

Strong understanding of breakfast and coffee-focused service operations is highly preferred

Responsibilities

Support and oversee all aspects of restaurant operations, ensuring smooth execution from opening through close. Maintain strong visibility on the floor, stepping in as needed to support service, production, and guest interactions during high-volume periods.
Drive a fast, friendly, and efficient guest experience. Ensure team members are delivering accurate orders, maintaining speed of service, and creating a welcoming environment for travelers who are often on tight schedules.
Ensure all food and beverage items are prepared according to brand standards, including bagel production, sandwich assembly, and coffee quality. Maintain consistency in presentation, freshness, and portioning at all times.
Enforce all health, safety, and sanitation standards in alignment with company policies and local regulations. Maintain audit readiness and ensure proper handling, storage, and preparation of all food items.
Recruit, train, and develop team members to meet performance expectations. Provide ongoing coaching, feedback, and accountability to build a reliable, high-performing team. Foster a culture rooted in urgency, respect, and teamwork.
Assist with scheduling to ensure proper coverage during peak business hours, especially early mornings, weekends, and holidays. Partner with leadership to address staffing gaps and support hiring initiatives.
Monitor inventory levels, manage ordering, and minimize waste. Support cost control efforts by maintaining proper portioning, reducing shrink, and ensuring accurate product usage.
Quickly identify and resolve operational challenges, including staffing shortages, product availability, equipment concerns, and service delays. Maintain a calm, solutions-focused approach under pressure.
Assist the General Manager in driving overall store performance, including labor management, productivity, and meeting operational goals. Support initiatives that improve efficiency, profitability, and guest satisfaction.