Assistant General Manager - Grand Gardner Hotel
About The Position
Urschel, a 100% employee-owned company, is seeking an energetic, service-driven hospitality professional to join the leadership team of the new Grand Gardner Hotel as Assistant General Manager. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana. Opening in the second quarter of 2026, this independent, boutique hotel is uniquely positioned on a residential tree-lined street adjacent to vibrant downtown Valparaiso. Thoughtfully designed to provide an authentic sense of place, the property will feature 58 luxurious rooms and suites, a speakeasy, banquet spaces, a boutique spa, and multiple gathering areas throughout the hotel. The Assistant General Manager (AGM) plays a key leadership role in the daily operations of the Grand Gardner Hotel, working closely with the General Manager to uphold service excellence, operational efficiency, and authentic guest experience. The AGM helps lead hotel and restaurant operations while performing functions related to Accounting, Payroll, Recruitment, Onboarding, Training, Employee Relations, and Labor Law compliance. The ideal candidate is thoughtful and dependable leader who embodies hospitality, leads by example, and motivates others while ensuring the hotel operates smoothly and in alignment with corporate standards.
Requirements
- A Bachelor’s degree in Hospitality Management, Business, or related field is preferred, or an equivalent combination of education and relevant experience.
- A minimum of three years of experience in hotel operations or a highly customer-facing service environment is required.
- Demonstrated supervisory or leadership experience.
- Strong background in front-of-house operations, guest interactions, and service recovery.
- Experience with accounting, payroll, or HR functions beneficial.
- Proficiency with PMS, POS, timekeeping systems, and Microsoft Office; experience with Toast preferred.
Nice To Haves
- A candidate with previous experience in a boutique or full-service hotel is a plus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
