Asst GM-Rooms Division-The Richardson Hotel, Buffalo NY

Hotel Equities • Buffalo, NY

37d • $61,000

About The Position

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager-Rooms Division for the Richardson Hotel in Buffalo, NY. The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Assistant General Manager will be responsible for ensuring that all hotel room operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, Maximizing ADR and Occupancy Coordinating communications between Sales and Operating departments Motivating, coaching, and training department supervisors Understanding financial statements and budget, including staffing guidelines Controlling department head schedule, expenses, and implementing cost-saving strategies Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations Managing all aspects of the safety program, including training, reporting, and incentives Maintaining a cooperative and positive work environment

Requirements

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

Responsibilities

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

Benefits

• $61,000 starting salary based on experience and qualifications
• Quarterly Bonus
• Health, vision, and dental insurance
• 401(k)
• Vacation
• Paid Holidays
• Opportunities for growth
• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees