Assistant General Manager - Main Dining Room

Grand Hotel•Mackinac Island, MI

5d•Onsite

About The Position

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island! This is a seasonal position from April - October. Meals & Housing provided at $19.50 per day. The Main Dining Room at Grand Hotel has crafted and executes a high-volume, refined dining experience rooted in tradition and elevated service. From breakfast and the renowned Grand Luncheon Experience to our nightly formal five-course dinners, each service is thoughtfully executed and guest-focused. The Assistant General Manager – Main Dining Room oversees daily operations, ensuring compliance with health, safety, sanitation, and alcohol standards. This role supports excellence in food and beverage quality, service, and team training, while actively engaging with guests to create memorable experiences. Responsibilities include training, supervising, coaching, scheduling, and conducting performance reviews for the front-of-house team.

Requirements

Bachelor’s degree or minimum 4 years’ experience in food and beverage management.
Full P&L management experience and a strong financial acumen with the proven ability to oversee cost control, labor, management and bottom-line profitability
Strong business communication skills and associate relation skills
Present a professional appearance with a confident attitude
Excellent problem-solving skills
Experience with scheduling, payroll and labor management
Experience with MICROS POS system
Available to work both AM and PM Shifts
Read, write and speak English fluently.
Ability to train employees in alcohol intervention, food handling, and sanitation.
Ability to communicate effectively with the public and other employees.

Nice To Haves

Current Serve Safe Certification preferred
TIPS or CARE CERTIFICATION
CPR Certification preferred

Responsibilities

oversees daily operations
ensuring compliance with health, safety, sanitation, and alcohol standards
supports excellence in food and beverage quality, service, and team training
actively engaging with guests to create memorable experiences
training, supervising, coaching, scheduling, and conducting performance reviews for the front-of-house team