Assistant Front of House Manager

Hilton • Waynesville, NC

19h

About The Position

As the Assistant Front of House Manager at Waynesville Inn & Golf, Tapestry by Hilton, you will play a key role in supporting the smooth operation of our front of house team. You will assist in managing daily activities, ensuring exceptional guest experiences, and maintaining high standards of service in a welcoming and professional environment.

Requirements

• Previous experience in a front of house or hospitality management role preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and remain organized in a fast-paced environment.
• Customer-focused attitude with commitment to delivering outstanding guest experiences.
• Flexible availability including weekends and holidays.

Nice To Haves

• Proficiency with scheduling and reservation software is a plus.

Responsibilities

• Assist in overseeing front of house operations to ensure efficient and high-quality guest service.
• Support, train, and motivate front of house staff to achieve service excellence.
• Help manage scheduling and daily staff assignments to meet business needs.
• Collaborate with other departments to ensure a seamless guest experience.
• Address guest inquiries and resolve issues promptly and professionally.
• Maintain compliance with health, safety, and service standards.
• Assist with inventory control and ordering supplies as needed.
• Contribute to continuous improvement initiatives to enhance operational efficiency.

Benefits

• Competitive pay at $20.00 per hour, paid bi-weekly.
• Opportunities for professional growth within the Hilton portfolio.
• Engaging and supportive work environment.
• Employee discounts on food, beverage, and golf amenities.
• Access to Hilton’s global recognition and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed