Assistant Front Desk Manager

Midtown Miami • Miami, FL

21h • Onsite

About The Position

Join BODYBAR Pilates - Midtown Miami as our Assistant Front Desk Manager, where you will be the first point of contact for our vibrant community. This role is perfect for someone who thrives in a fast-paced environment and is passionate about fitness and customer service. BODYBAR Pilates has been a leading fitness destination in Midtown Miami for over 5 years, offering a unique and engaging Pilates experience. Our clients love our supportive community and personalized approach, while our employees appreciate the positive work environment and opportunities for growth. BODYBAR Pilates is building a community of people who love, respect, encourage, and motivate one another to be strong, healthy, and happy human beings. We’ve innovated on proven Pilates principles to create fiercely effective workouts. Our goal is to inspire and transform our members, which is made possible by the incredible employees at each of our locations. We're always looking for passionate job candidates who are dedicated to health and wellness.

Requirements

• Previous experience in a customer service or administrative role.
• Strong communication skills and a positive attitude.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in scheduling software and basic computer skills.
• Strong organizational skills and attention to detail.
• Availability to work flexible hours, including weekends.
• High school diploma or equivalent

Nice To Haves

• Passion for fitness and knowledge of Pilates is a plus.
• Further education is a plus.

Responsibilities

• Welcome and assist clients with a friendly and professional demeanor.
• Manage front desk operations, including scheduling and appointment management.
• Handle customer inquiries and resolve issues promptly and effectively.
• Support the Front Desk Manager in daily administrative tasks.
• Maintain a clean and organized front desk area.
• Assist in onboarding new clients and promoting membership options.
• Coordinate with instructors to ensure smooth class transitions.
• Monitor inventory and order supplies as needed.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees