Assistant Food & Beverage Manager - Year-Round - Typhoon Texas Austin

PYEK GROUP•Pflugerville, TX

just now

About The Position

Under the guidance of the Revenue Manager, the Assistant Food and Beverage Manager is responsible for overseeing the daily operations of the Food and Beverage Department, including menu planning, staff management, and budget control at Typhoon Texas Austin. This role ensures exceptional guest service and outstanding food quality throughout the park. The Food and Beverage Manager supports the Revenue Manager with various administrative, preparatory, and compliance-related tasks.

Requirements

Must be able to obtain a Food Manager’s certification and TABC certification.
Minimum of 4 years of food & beverage management experience required.
Must be able to stand and walk for extended periods of time.
Must be able to work weekdays, weekends, early mornings, nights, and holidays.
May be required to work in various weather conditions, such as direct sunlight, high temperatures, or rain.
Must be able to lift, carry, push, or pull items weighing over 30 pounds as part of daily responsibilities.
May occasionally be required to bend, stoop, kneel, reach, climb, or balance.
Must be an effective communicator with strong written and verbal skills, able to deliver feedback, share analysis, communicate updates, and lead teams with a positive influence.
Ability to meet deadlines, maintain accuracy, and professionalism with attention to detail in a high-volume, guest-focused environment, and perform job responsibilities accurately with minimal supervision.
Strong analytical skills with expertise in product optimization and strategic purchasing.
Proficient in Microsoft Office and experienced with POS and Inventory Systems.

Nice To Haves

4 years industry experience (Water Park, Theme Park, or other related entertainment) strongly preferred.

Responsibilities

Manage the day-to-day operations of the Food & Beverage Department to ensure exceptional guest service and the achievement of departmental profitability goals.
Ensure compliance with all health, safety, labor, food, and alcohol regulations. Conduct regular audits and safety checks to maintain standards.
Ensure all food & beverage locations have the team members, supplies, training, and support needed to operate efficiently with a focus on leadership and team member development.
Manage the food and beverage product lifecycles, including ordering, portioning, rotation, and cost control according to budgeting guidelines.
Manage labor costs, coordinate staffing, and approve schedule templates to maintain operational efficiency.
Create, update, and approve purchase request orders; assist with vendor bid process and maintaining documentation.
Monitor, maintain, and approve the Food & Beverage Department’s safety, sanitation, and hospitality SOPs, recipe documentation, execution, quality controls, and other training materials as needed.
Follow and enforce Pyek and Typhoon Texas policies and procedures ensuring consistency.
Supervise the resolution of guest complaints and train leadership to ensure a positive guest experience.
Oversee training, supervising, and evaluating team members and leadership to ensure operational efficiency.
Audit food & beverage areas to identify opportunities that could enhance operations and guest satisfaction.
Oversee monthly Food & Beverage inventory, ensure accuracy, and regularly assess product quality.
Collaborate with the sales team to support and execute year-round special events.
Assist with developing service programs, upselling strategies, and incentive initiatives to drive sales.
Provide recommendations to increase revenue, improve profitability, and boost guest satisfaction.
Partner with HR to recruit, hire, train, coach, and discipline Food & Beverage Team Members and Leadership.
Proactively identify and address operational and equipment issues through collaboration, monitoring, and troubleshooting, ensuring timely reporting and resolution.
Maintain and update POS systems, including menu item setup, pricing, mobile ordering, and digital menus.
Conduct system checks and generate reports to verify operational accuracy and efficiency.
Support front-line operations as needed, leading by example to maintain high service standards.
Other duties as designated by the Revenue Manager, General Manager, Vice-President(s), and/or President.
Perform all duties in a manner that reflects and models the Pyek Core Values of Hardworking, Self-Aware, Can-Do Mentality, Unoffendable, and Kind.