Assistant Food and Beverage Manager (OEM)

Omni Hotels & Resorts • San Diego, CA

3d • $71,955 • Onsite

About The Position

The Assistant Food & Beverqage Manager at the Omni San Diego is responsible for ensuring maximum guest satisfaction while meeting Omni Standards in our Banquet events & Outlets. Responsible for maintaining Omni’s high guest service standards by consistently providing efficient, friendly and professional service while interacting with Hotel and event guests on a daily basis. The Omni San Diego hotel has 511 guest rooms and is located adjacent to Petco Park.

Requirements

• Must be at least 21 years of age (alcohol service).
• Ability and willingness to work a variety of shifts, including weekends and holidays.
• Ability and willingness to maintain a current Food Handlers and RBS certification. Both certifications are required.
• Ability to communicate effectively in written and spoken English with guests, vendors and staff is required.
• Ability to compute basic mathematical calculations (cash handling) is required.
• Keen attention to detail, ability to multitask and strong organizational skills are required.
• Previous food and beverage experience is required.
• Previous supervisory experience is required.

Responsibilities

• Assist Banquet Manager during Banquet Events.
• Assist Outlet Managers during heavy Outlet time periods.
• Accommodate all guest requests expediently and courteously. Follow up with designated Hotel personnel to ensure completion of request.
• Assist in properly training staff to execute Omni service standards.
• Accurately communicate new menu items and promotions to staff.
• Communicate with guests and solicit their feedback, address issues as needed.
• Observe staff interactions with guests; train and correct staff as needed.
• Review and understand financial information.
• Accurately maintain a cash bank.
• Interact with other departments as needed to ensure guest needs are satisfied.
• Maintain complete knowledge and comply with all Hotel and departmental policies and procedures.
• Close out Banquet Event Orders/checks at the end of events.
• Close and/or open Outlets for daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees