Assistant Facilities Manager

Public Storage•Chicago, IL

1d•$85,000 - $90,000•Hybrid

About The Position

The Assistant Facilities Manager role is essential in ensuring the function and safety of a portfolio of locations across multiple states through the receipt and assignment of work orders to external and internal vendor partners. Managing scope, schedule, cost and communication with both internal and external stakeholders in alignment with the organization’s strategic goals are the core functions of this position.

Requirements

Education: High school diploma or equivalent; additional technical or vocational training is a plus.
Driving Record: Must possess a valid driver's license with a clean driving record and the ability to operate a company vehicle in a safe and responsible manner.
Experience: Previous experience in maintenance or project management or a related field for a minimum of 2 years. Will have ideally worked in a corporate environment and have a customer centric attitude with the ability to collaborate, communicate and interact with various management levels within the organization
Skills: Strong organizational and multitasking abilities.
Skills: Excellent communication and interpersonal skills.
Skills: Proficient with maintenance management software and other relevant tools.
Skills: Ability to work under pressure and handle emergency situations effectively.
Skills: Advanced knowledge of maintenance procedures and equipment.

Responsibilities

Dispatching: Direct the work of external vendors as appropriate to service maintenance requests based on priority, location, resource availability and strategic goals.
Management: Coordinate with other departments to ensure smooth operations and prompt completion of maintenance tasks. Onboard and manage external vendors as needed to ensure prompt and cost-effective service. Contribute to the performance evaluation of internal maintenance staff.
Budget Management: Prioritize work within a given geographical region to meet budget goals.
Communication: Serve as the primary point of contact for maintenance requests, providing updates to stakeholders and ensuring clear communication.
Record Keeping: Keep records of service requests, work orders, and maintenance activities in the company's maintenance management system.
Customer Service: Address and resolve customer inquiries and complaints promptly and professionally. Provide emergency responses as needed.
Reporting: Generate and analyze reports on maintenance activities, identify trends and areas for improvement using performance indicators.
Monitor vendor performance to ensure the highest level of service
Compliance: Ensure all maintenance activities follow policies, safety regulations, and industry standards.