Assistant Facilities Manager
About The Position
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: You will assist the Facility Manager in delivering comprehensive property operations and maintenance services, including customer relations, financial management, facility maintenance, procurement, and supplier management. This role focuses on developing strong client relationships while supporting corporate real estate goals and ensuring operational excellence across all facility management functions.
Requirements
- Bachelor's degree
- Minimum of two years of industry experience in corporate environment, third party service provider, or as a consultant
- Excellent customer service, computer, managerial, verbal and written communication skills
- Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
- Basic knowledge of MEP building systems (mechanical and electrical systems)
- Proficiency in all facets of MS Office with ability to extrapolate data and create presentations
- 100% onsite availability Monday-Friday 8am-5pm
Nice To Haves
- Additional relevant industry experience beyond minimum requirements
- Advanced knowledge of building systems and facility operations
- Experience with Corrigo CMMS or similar facility management software
Responsibilities
- Maintain client satisfaction through effective delivery of Facility Management services and support programs
- Support compliance with Jones Lang LaSalle audit standards and operational policies and procedures
- Monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) monthly to identify challenges and plan corrective actions
- Enforce company policies and safety training requirements for efficient operations and work practices
- Manage work orders for in-house staff and vendors as necessary
- Support facility soft services including meeting preparation, Corrigo CMMS knowledge, and data integration for monthly and quarterly business reviews
- Create MS PowerPoint presentations using pivot tables and graphs for monthly reporting from MS Office data extrapolation
- Compile Monthly Financial Accrual Reports and manage OpEx Budget Management
- Collaborate within the account team to drive development and implementation of Integrated Facility Management (IFM) best practices
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
