Assistant Facilities Manager

JLL•Los Angeles, CA

8d•Onsite

About The Position

The Assistant Facilities Manager is responsible for supporting the site services and operations for the account. This role requires strong organizational skills, attention to detail, and the ability to collaborate with cross-functional teams, clients, and stakeholders. The Assistant Facilities Manager will play a critical role in assisting with the management of site services, ensuring a safe and efficient working environment, and maintaining client satisfaction. What this job involves: Leadership and Staff Management · Lead and develop a professional, collaborative team to deliver comprehensive facilities management services, including both hard and soft service solutions, while fostering a creative, energetic, and detail-focused work environment. · Provide guidance, coaching, and support to the team in their day-to-day responsibilities. · Actively support an environment of teamwork, cooperation, performance excellence, and personal success. · Collaborate with the team to set performance targets and evaluate individual and team performance. · Provide training and development opportunities to enhance the skills and knowledge of the team. Site and Vendor Management · Monitor service performance and vendor compliance with service level agreements (SLAs), providing feedback and taking corrective actions as needed. · Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with leadership. · Coordinate internally with other teams which may include fitness, food services, security and capital projects. · Identify opportunities for improved operation and service excellence, conducting site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace. · Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. Client Relationship Management · Proactively develop and manage client relationships ensuring that expected service levels are achieved. · Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity. Financial Management · Monitor and track departmental budgets against approved allocations, identifying variances and recommending corrective actions to maintain fiscal targets · Review and approve vendor invoices, purchase orders, and service contracts within established authorization limits · Conduct detailed variance analysis comparing actual costs to budgeted amounts across all facility expense categories

Requirements

Bachelor's degree in Facilities Management, Business Administration, or a related field preferred. Relevant experience may substitute for a degree.
Minimum two years of industry experience in corporate environment, third-party service provider, or consulting role
Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Attention to detail and the ability to analyze data accurately.

Responsibilities

Lead and develop a professional, collaborative team to deliver comprehensive facilities management services, including both hard and soft service solutions, while fostering a creative, energetic, and detail-focused work environment.
Provide guidance, coaching, and support to the team in their day-to-day responsibilities.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Collaborate with the team to set performance targets and evaluate individual and team performance.
Provide training and development opportunities to enhance the skills and knowledge of the team.
Monitor service performance and vendor compliance with service level agreements (SLAs), providing feedback and taking corrective actions as needed.
Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with leadership.
Coordinate internally with other teams which may include fitness, food services, security and capital projects.
Identify opportunities for improved operation and service excellence, conducting site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Proactively develop and manage client relationships ensuring that expected service levels are achieved.
Support the implementation of innovative programs and processes that reduce short- and long-term operating costs and increase productivity.
Monitor and track departmental budgets against approved allocations, identifying variances and recommending corrective actions to maintain fiscal targets
Review and approve vendor invoices, purchase orders, and service contracts within established authorization limits
Conduct detailed variance analysis comparing actual costs to budgeted amounts across all facility expense categories