Assistant Exhibition Facilitator - Seasonal

Chicago Botanic Garden•Glencoe, IL

About The Position

The Assistant Exhibition Facilitator ensures an exceptional visitor experience by actively engaging with the public and fostering positive interactions within the Butterflies and Blooms exhibition. There are up to five positions open for this seasonal, part-time role. Hours will vary, with schedule from 1 to 8 p.m. or 5 to 8 p.m. to cover weekdays and weekends.

Requirements

At least one year of experience in customer service, public engagement, or education— or equivalent education
Candidate should be available to work from mid-May through early-September.
Available to work weekend and evening shifts.
A high energy level and passion for working with the public.
Excellent organizational, and communication skills.
An enthusiastic interest in working with volunteers.
The ideal candidate will be flexible, able to work in a fast-paced environment, and possess exceptional interpersonal skills.
The ability to work both independently and as part of a team is essential.

Responsibilities

Work with exhibition facilitator to ensure a full daily roster of volunteers and work with staff to fill vacancies.
Interact with visitors and volunteers by answering questions and facilitating tours and programs as needed.
Gain subject matter competency related to the exhibition.
Work collaboratively with volunteers to create an outstanding visitor experience.
Communicate daily with horticulture staff to learn about plants, arrival of pupae, and changes within the exhibition.
Report any operational problems to appropriate staff.
Participate in volunteer training.
Attend appropriate meetings as needed.
Assist with other programs and projects as needed in the Visitor Events & Programs department.