Rooms - Assistant Executive Housekeeper

OTH Hotels•Pittsburgh, PA

21h

About The Position

At OTH Hotels Resorts, we believe that genuine hospitality doesn’t follow a script—it’s built on care, pride, and the belief that every detail matters. As our Assistant Executive Housekeeper, you are a partner in leadership, a mentor to the team, and a champion for guest satisfaction. You work side-by-side with the Executive Housekeeper to ensure our rooms and public spaces meet the highest standards, helping to lead, inspire, and elevate our housekeeping operation. Unscripted Hospitality means we view housekeeping as more than a task—it’s an expression of care, pride, and the promise of a perfect guest experience. As Assistant Executive Housekeeper, you help lead a team that ensures every space feels welcoming, comfortable, and memorable. Join UsIf you’re ready to bring leadership, passion, and precision to a team that values people as much as polished spaces, this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

Requirements

A proactive leader who thrives in a fast-paced environment and takes pride in delivering exceptional cleanliness and presentation.
An excellent communicator who builds trust and motivates team members at all levels.
Detail-oriented, organized, and committed to maintaining high standards.
Experienced in hotel housekeeping operations, with a strong understanding of cleaning procedures, safety standards, and inventory control.
Skilled in time management, problem-solving, and conflict resolution.
Proficient in property management systems (PMS) and Microsoft Office applications.
Minimum 3 years of progressive housekeeping experience, with at least 1 year in a supervisory or assistant management role preferred.

Responsibilities

Assist the Executive Housekeeper in managing daily housekeeping operations, ensuring all guest rooms and public areas consistently meet company, brand, and cleanliness standards.
Lead and support housekeeping supervisors, room attendants, and public area attendants, fostering teamwork, accountability, and a positive work environment.
Participate in daily room inspections to ensure quality control, proper maintenance, and brand presentation standards.
Coordinate closely with the front desk and engineering teams to prioritize and expedite room readiness.
Help manage scheduling, labor costs, and payroll tracking to maintain operational efficiency.
Assist with inventory control of linens, amenities, and cleaning supplies, ensuring proper stock levels and cost management.
Support the recruitment, onboarding, and training of housekeeping staff, emphasizing safety, efficiency, and guest service.
Monitor and enforce compliance with safety, sanitation, and brand standards throughout all housekeeping operations.
Address and resolve guest concerns promptly and professionally to ensure a positive guest experience.
Step in to oversee the department in the Executive Housekeeper’s absence, ensuring smooth operations at all times.