Assistant Executive Housekeeper

Innisfree Hotels•Panama City Beach, FL

1d•Onsite

About The Position

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Beachside Resort PCB The Assistant Executive Housekeeper is responsible for supervising and coordinating activities of room attendants, house attendants, public area cleaners and floor supervisors. This role assists in the managing and directing of the day–to–day operations of all Housekeeping and laundry departments. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor. - Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner. - Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff. - Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments. - Assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness. - Prepares and distributes the Room assignment sheet and floor keys to department. - Maintains clear and efficient communication and coordination with the Front Office and other departments of the hotel. - Schedules deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc. - Inventories cleaning supplies & linen stock to ensure adequate supplies. - Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counseling and also enforces to the hotels standard operating procedures. - Performs other duties as assigned by management. Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth. Come join our team! We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth. At Innisfree Hotels, our culture underpins our success. We foster a workplace that promotes personal growth and service to humanity. We create opportunities for our employees and associates to participate in the creation of a more civil society and place great value on creativity, collaboration, and innovation. Our culture resonates from our corporate office to our properties, resulting in great experiences for our guests.

Requirements

Hotel management diploma or equivalent
Minimum 2 years of housekeeping experience in a supervisory capacity
Should be able to work independently and with minimum supervision
Excellent customer service skills
Ability to read, write, and speak effectively in English in order to communicate with guests and team members
Have a strong attention to details
Must be able to multi-task
Must be a team player

Responsibilities

Supervising and coordinating activities of room attendants, house attendants, public area cleaners and floor supervisors
Assisting in the managing and directing of the day–to–day operations of all Housekeeping and laundry departments
Approaching all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor
Promoting a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner
Obtaining list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments
Assigning team members their duties and inspects work for conformance to prescribed standards of cleanliness
Preparing and distributing the Room assignment sheet and floor keys to department
Maintaining clear and efficient communication and coordination with the Front Office and other departments of the hotel
Scheduling deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc
Inventories cleaning supplies & linen stock to ensure adequate supplies
Providing support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counseling and also enforces to the hotels standard operating procedures
Performing other duties as assigned by management