Assistant Events Manager

JB Duke HotelDurham, NC
Onsite

About The Position

Located on the campus of Duke University, the JB Duke Hotel is a AAA Four Diamond property known for its modern design, elevated service, and exceptional event experiences. From corporate meetings to social celebrations, the hotel delivers a dynamic and fast-paced environment where attention to detail and guest experience are paramount. The Assistant Events Manager plays a key role in supporting the successful planning, coordination, and execution of events across the property. This position partners closely with the Events Manager and cross-functional teams to ensure each event is delivered with precision, professionalism, and a high level of service. This role is instrumental in creating exceptional guest experiences, maintaining strong client relationships, and upholding the standards and reputation of the organization.

Requirements

  • High school diploma or equivalent required; degree in Hospitality Management, Event Management, or a related field preferred
  • Minimum of 2–3 years of experience in event planning, hospitality, or a related field
  • Experience supporting or coordinating events in a fast-paced, service-driven environment
  • Exposure to budget tracking and vendor coordination preferred
  • Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
  • Excellent interpersonal and communication skills with a focus on delivering outstanding service
  • Ability to remain calm and solutions-oriented in a fast-paced environment
  • Strong attention to detail and commitment to execution excellence
  • Ability to work collaboratively across departments and with external partners
  • Flexibility to work evenings, weekends, and holidays based on business needs

Responsibilities

  • Support the planning and execution of events from initial concept through post-event follow-up, ensuring alignment with client expectations and organizational standards
  • Coordinate event logistics including space setup, vendor arrangements, catering, and transportation to ensure seamless operations
  • Serve as an on-site presence during events, assisting with oversight of event flow, team coordination, and guest satisfaction
  • Partner with internal departments to ensure clear communication and alignment across all aspects of event execution
  • Collaborate with vendors and external partners to ensure timely delivery of services and adherence to event specifications
  • Assist in monitoring event budgets, tracking expenses, and identifying opportunities for cost efficiency
  • Provide exceptional service to clients and guests by responding promptly to inquiries and addressing needs in a professional and timely manner
  • Support marketing and promotional efforts to drive event awareness and attendance as needed
  • Assist in post-event evaluations, gathering feedback and identifying opportunities for continuous improvement
  • Maintain organization of event documentation, timelines, and operational details to ensure consistency and execution excellence

Benefits

  • Medical, Dental, and Vision Insurance
  • Company-Paid Life Insurance
  • Short- and Long-Term Disability Coverage
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off (Vacation, Holidays, and Sick Leave)
  • Employee Assistance Program (EAP)
  • Employee Dining & Hotel Discounts
  • Professional Development and Growth Opportunities
  • Employee Recognition Programs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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