Assistant Esports Arena Coordinator

City of Muskogee, OK•Muskogee, OK

57d

About The Position

Under direction of the Esports Arena Coordinator, this part-time classification is responsible for and participates in overall day-to-day management of the Muskogee Esports Arena. Supervises Muskogee Esports Arena Rentals, Special Events and Visitor Services to include admissions and guest relations.

Requirements

1-2 Years of Retail Management Experience (Preferred)
Candidate must have strong leadership, decision making, interpersonal, and organizational skills
strong written and verbal communication skills
solid presentation, negotiation, problem solving, conflict resolution, and meeting management skills.
Ability to organize, direct and motivate the activities of others
ability to establish and maintain effective working relationships with community groups and the public
ability to present information in a clear and concise manner
ability to promote department activities and to generate funds for program implementation.
Physical requirements include frequent walking, and standing; frequent lifting over 50 pounds; occasional carrying of objects weighing over 50 pounds; constant reaching and handling; occasional balancing, stooping, kneeling, crawling, and climbing; vision, speech and hearing
Possession of a valid Oklahoma Class D driver's license is required.

Responsibilities

Assists Esports Arena Coordinator with daily operations, supervises employees and patrons within facility.
Assigns and completes daily work tasks, opening and closing duties.
Assists Esports Arena Coordinator to conduct seasonal camps, events, and tournaments
Setup and manage custom game lobbies, and in-game configurations during evenhts.
Oversee match flow, ensuring proper execution of rules, game formats and timing.
Monitor real-time gameplay for rule violations, technical issues and disputes.
Conduct opening system checks to ensure proper functionality.
Collaborate with staff to enhance visitor experiences.
Processes point of sale and daily transactions, and end of the day financial reporting.
Work with the Esports Arena Coordinator and Technical Teams to escalate and resolve technical problems.
Record and report match results, statistics and highlights to the tournament database.
Assist in compiling post-event and tournament reports to improve future events and tournaments.
Interact positively with diverse customer populations; provide all customers with equal opportunities to compete.
Assists Esports Arena Coordinator with planning and implementation of selected Muskogee Esports Arena events and programs.
Performs other work as necessary and or as assigned.
Must report to work on a regular and timely basis.