Assistant Director- Student Housing & Residential Life

University of Houston•Houston, TX

64d

About The Position

Assistant Director SUMMARY: The Assistant Director of Residential Life is an integral part of Student Housing and Residential Life's (SHRL's) leadership team. The Assistant Director provides the vision and leadership for areas of responsibility that ensures that residential life is advancing the SHRL Mission, Vision, and goals as well as the Division's Strategic Initiatives. The Assistant Director for Residential Life reports to and provides support for the Associate Director for Residential Life.

Requirements

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.
Requires a minimum of five (5) years of directly job-related experience.
Department is willing to accept education in lieu of experience.
Department is willing to accept experience in lieu of education.

Responsibilities

Responsible for a major component of Residential Life. Provides leadership to attain the goals and objectives of the department of Student Housing and Residential Life.
Oversees the delivery of program services. Plans, organizes, schedules and directs activities for Residential Life; coordinates activities with other university departments, contractors.
Prepares and implements departmental and program or project budgets; participates in the planning process and policy development.
Directs the daily operations and activities of assigned staff, including recruitment, selection, training, development and evaluation.
Performs other job-related duties as required.
Responsible for the direct supervision of multiple full time professional staff members, such as: Residential Life Coordinators, Supervisors of Residential Desks and/or Program Coordinators
Indirect supervision of Residential Life student staff which may include: Graduate Assistants, Resident Advisors, Community Mentors, Desk Assistants, and other student staff members
Indirect supervision of SHRL professional staff working on assignments that the Assistant Director oversees
Provide effective personnel management through supervision, staff development, training, recruitment and retention of competent, diverse, staff; the ability and willingness to delegate effectively and to hold direct reports accountable; address staff issues; promote the professional growth and development of the entire team
Provide a clear onboarding program for staff
Participate in recruitment, selection, and training of staff members throughout SHRL, including full time permanent staff, part time temporary staff, graduate assistants and undergraduate student employees
Serve as the primary advisor for the Residence Hall Association and NRHH, and secondary advisor for Hall Councils
Responsible for the overall management of area, including policy development, strategic planning, goal setting and direction of all operational, fiscal, and personnel aspects of the program/service area
Possess strong strategic thinking skills with an emphasis on delivering and measuring action plans
Establish and measure learning outcomes or program outcomes for programs and services
Create assessment plan for programs and services in area; contribute to SHRL Assessment Plan
Be a strong decision-maker with transparency in decision-making and management; the ability to make good, consistent, and fair decisions based on fact and data
Responsible for ensuring continued compliance with all local, state, safety and employment laws and regulations
Work closely with all SHRL staff to ensure processes that intersect with your area are operating effectively and providing positive customer service experiences for residents; participate in regular community walks to identify potential issues in the community, advocate for facilities needs in area, participate in Facilities meetings as needed
Monitor results and follow up of fire drills
Oversee operational processes in the designated area are completed accurately and timely including, but not limited to: opening/closing processes, billing damages, room transfers, lock out processes, key audits, census, rosters, RA duty scheduling, learning community assignments, etc
Serve on 24-hour Back-up Professional on Duty (day, evening, holiday, and weekend) 365 days a year in rotation with other senior staff responding to a variety of emergencies, as needed. On-call response may include, but is not limited to: crisis and emergency response; facility maintenance; direction and support for live-in paraprofessional, graduate, and professional staff; and conflict resolution for residents living in on-campus housing facilities students; Serve on SHRL ride out team for campus emergencies
Maintains knowledge of federal, state, and local laws, UH MAPPs and SAMs and general policies and procedures applicable in a higher education residential life setting. Continues to read and study current literature on student learning, student development theory, management theory, and student affairs
Establish and maintain collaborative relationships within the department, with other departments, student groups, the university community and stakeholders
Actively participates in departmental outreach activities, programming, and staff/student training
The ability to work with and support cross-functional teams and to foster teamwork
Develops strategies in line with the SHRL Mission Statement to enhance residents' experiences. This includes recommending and initiating solutions to problems or issues in systems procedures, ensuring residents' needs are continually met in a supportive, caring manner
Assist SHRL staff members (individuals and team) to develop and build skills necessary to accomplish goals and priorities of the department
Liaison with Marketing to make sure that the website and other materials are up to date
Serve on department, division, and university committees
Assist with other projects as directed
Advise the Residence Halls Association (RHA), including direct advising, mentoring, leadership development and training of all RHA Executive Board members, and oversight of all RHA programs and budget
Advise the National Residence Hall Honorary (NRHH)
Work with the building staff and Advisors for Hall Councils to collaborate on Hall Council initiatives.
Work with residential life staff to identify prospective student leaders and develop a recruitment plan to encourage residents to become involved within the residential community, the Residence Hall Association (RHA), Hall Council, and NRHH
Collaborate with other division offices to facilitate leadership training opportunities for residential students and staff