Assistant Director, Programs - Master in Business, Climate, and Sustainability (MBCS)

Duke Careers•Durham, NC

1d•$47,940 - $75,990

About The Position

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. Be Bold. Choose Duke. Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Assistant Director, Programs – Master in Business, Climate, and Sustainability (MBCS), you’ll be a vital part of a collaborative, interdisciplinary team that supports students from diverse backgrounds as they pursue careers in data science. Be Bold. The Assistant Director plays a pivotal role in delivering a high-quality student experience across academic advising, program management, and student engagement. Choose Duke and step into a role that gives back as much as you give. As the Assistant Director for the MBCS program, you’ll have a front-row seat to a pioneering master's program at the intersection of business, climate, and sustainability—working with a mission-driven, collaborative team that genuinely enjoys solving problems together. You’ll build deep relationships across Fuqua, the Nicholas School, and campus partners; grow your skills in student support, program leadership, data-informed decision-making, and event management; and see the impact of your work in real time through student success. All of this happens in a culture that values inclusion, flexibility, professional development, and well-being—so you can grow your career while helping our students change the world. Ready to Make a Difference? Apply now and help us build a stronger, smarter, and more connected future. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Requirements

Bachelor’s degree required.
Two years of experience in personnel, college/university administration, or a related field.
Equivalent combinations of education and experience may be considered.

Nice To Haves

Experience supporting graduate or professional master’s programs.
Event planning and implementation experience.
Familiarity with Duke systems (DukeHub, Concur, Canvas, Qualtrics).
Experience with program evaluation, assessment, and data analysis in Excel.
Budget management experience.
Interest or background in sustainability, climate, or environmental education.

Responsibilities

Serve as the primary point of contact for current MBCS students.
Advise students on degree requirements, academic policies, timelines, and program expectations.
Monitor student academic progress and coordinate interventions, including support for students on academic probation or with low grades.
Track students on Leave of Absence and support return-to-study processes.
Serve as the student accommodations liaison.
Maintain accurate student records and advising notes.
Hold regular office hours to support student success and help resolve concerns.
Represent students in monthly cross-program student support and care meetings.
Serve as a liaison among students, faculty, program leadership, and campus partners across NSOE and Fuqua.
Attend and participate in MBCS and university meetings; document and disseminate meeting notes as appropriate.
Maintain shared program resources and records (e.g., Duke Box folders).
Co-lead program logistics including orientation, professional development, room scheduling, swag ordering, catering, and community-building events.
Lead planning and execution of the MBCS Graduation ceremony, including logistics, communications, materials, and data collection.
Draft, curate, and disseminate timely and accurate student communications via email, newsletters, LMS, and other platforms.
Collaborate with marketing teams on student stories, news updates, website content, and social media.
Ensure MBCS website content remains current.
Support recruitment and enrollment efforts including application reading, information sessions, campus visits, and admitted student events.
Support continuous assessment through data collection, program evaluation, and analysis of student feedback.
Design, administer, and analyze surveys and focus groups.
Prepare reports and year-over-year summaries for program leadership.
Support updates to the MBCS academic bulletin and accreditation requirements (e.g., SACS).
Process invoices, purchase orders, procurement card charges, reimbursements, and expense reconciliation.
Support budget tracking and financial documentation.
Represent MBCS at university-wide meetings and initiatives.
Support sustainability, inclusive excellence, and community initiatives.
Participate in Student Services team meetings, retreats, and special projects.
May supervise staff or student employees, as assigned.