Assistant Director, Product Research (Personal Lines Auto)

Liberty Mutual Insurance • Boston, MA

24d

About The Position

Liberty Mutual’s Personal Lines Auto Product Delivery and Development team is hiring a Consultant or Assistant Director (level depending on experience) for the Enhancements & Special Projects team to lead our Tactical Pricing portfolio. In this role you will drive state‑specific and nationwide product updates, partnering with cross-functional leaders to translate strategy into compliant, measurable implementations. You will own implementation plans, ensure state regulatory compliance, coordinate cross‑functional execution, and track results for pricing and product initiatives. This is a high‑visibility role for someone with strong project leadership, regulatory familiarity, and experience delivering pricing or product changes across multiple jurisdictions.
We are looking for someone who:
Communicates clearly and effectively conveys complex messages, insights, and recommendations to various stakeholders in both formal and informal settings
Holds excellent project management and organizational skills
Possesses a strategic mindset to deploy big picture thinking to tie implementation expertise to broader product and org goals
Loves problem solving, with a proven track record of proactively identifying and driving forward change
Is able to learn new concepts, processes, and tools quickly
Has a keen eye for detail to ensure accuracy of research and prepared content such as filings, tools, presentations, etc.

Requirements

• Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field
• Minimum 6 years relevant work experience, typically 8 years
• Expert skills in Excel, PowerPoint, and statistical software packages (eg, SAS, Emblem)
• Must have exceptional planning, analytical, decision making, communication, and project management skills
• Experience managing projects preferred

Nice To Haves

• PhD or equivalent research beneficial

Responsibilities

• Fully own and execute on assigned state’s implementation of the latest AO personal lines program launches.
• Provide thoughtful recommendations that influence state decisions, initiatives and help drive corporate strategy.
• Act as a subject matter expert for assigned states, workstreams, and cross-functional working groups.
• Serve as point person for countrywide/state implementations.
• Consult on complex business issues and design considerations.
• Provide complex analysis to help drive and support business decisions.
• Educate tech partners on business vision and plan, and both tech and business partners on the impact of changes.
• Analyze trends and own tactical and strategic recommendations.
• Lead job shadow discussions with less experienced analysts. Provide training and user support to business groups.
• Mentor new hires and less experienced analysts, may also supervise rotational analysts/interns.

Benefits

• At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
• We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level