Assistant Director of the Academic Success Center

Johnson & Wales University • Charlotte, NC

2d • Onsite

About The Position

Assists with managing academic success initiatives and programs designed to promote student learning and retention, and maintains consistent and effective academic support services.

Requirements

• Minimum of a master's degree
• Moderate amount of experience working in academic success programs, teaching, training, first-year student experience, college student transition programs or other related experience

Nice To Haves

• Experience with academic success coaching or similar student support focused on academic skill development
• Experience supporting, coordinating or providing tutoring or peer learning services in higher education

Responsibilities

• Proposes, develops, and implements academic support programs and services, including planning, administration, and evaluation of academic success initiatives
• Collects, analyzes, and drafts data-rich reports on program effectiveness and satisfaction data and makes recommendations for streamlining processes
• Provides guidance on university and department-specific software tools and processes system access requests, as appropriate
• Evaluates, monitors, and reports on student progress by identifying and developing student success indicators
• Participates on various committees and represents the department at on-campus outreach events
• Collaborates with other university departments to collect, request, and/or analyze data relevant to implementing academic support initiatives
• Maintains organized documentation of office administrative procedures
• Assists in the preparation and monitoring of department budget
• Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
• Supervises and manages student employees, as necessary, to enhance their academic and professional development
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager