Assistant Director of Security and Safety

Westgate Resorts•Kissimmee, FL

12d•Onsite

About The Position

In your capacity as the Assistant Director of Safety & Security at our Westgate Villas Resort, you will play a central role in guiding the efforts of our dedicated team, including Safety & Security Officers, Supervisors, Managers, and Loss Prevention Specialists. Your pivotal position is instrumental in upholding the highest safety and security standards, ensuring a safe and enjoyable environment for all guests and staff members alike. This is a hands-on leadership role for someone who thrives on responsibility, brings sound judgment under pressure, and is passionate about building a culture of safety across one of Westgate’s flagship resorts. You'll demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

Requirements

Demonstrated leadership experience in hospitality, with a focus on security
Minimum 3 years in a management role or bachelor’s degree
Minimum 3 years experience in Hotel Security Management
Proficiency in Microsoft Office Word and Outlook
Flexible schedule, including nights, weekends, and holidays
Ability to motivate security teams
Completion of background check and drug test
Florida Class D Security License (required)
CPR, AED, and First Aid certification (required)
Valid driver’s license with acceptable driving record
Must be able to stand, walk, climb, and lift up to 25 lbs frequently (50 lbs occasionally).
Must be able to work weekends, holidays, and varied shifts as needed.
On-call 24/7 for emergencies and critical incidents.

Nice To Haves

Bilingual in English and Spanish is a plus
American Red Cross certification (preferred)
Certification and experience as a public safety official preferred

Responsibilities

Conduct investigations into policy violations and state laws, as directed by the Director of Security
Supervise incident investigations and assist in HR inquiries
Coordinate claims and workers' compensation investigations with Risk Management
Report incidents, coordinate with law enforcement, and review reports
Prepare activity reports and present security orientation for new hires
Interact with guests and team members and implement inventory controls
Manage safety programs and assist with access control systems
Monitor scheduling, prepare reports, and travel when needed
Authorize supply orders and maintain professional memberships
Attend meetings and assist in disaster planning and procedures
Act as a liaison for criminal prosecutions and conduct surveys
Lead Safety Committee meetings and train the Incident Response Team
Assume the role of Director of Security as needed and perform other duties as assigned

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs