Assistant Director of Residential Education for Living Learning Communities

University of Massachusetts Lowell • Lowell, MA

1d • $59,674 - $76,085

About The Position

The Assistant Director for Living Learning Communities (ADLLC) is a member of
both the Residence Life central office team and the Residential Education
leadership team. Guided by a commitment to fostering belonging as a critical
driver of student success, persistence, and holistic development, the ADLLC,
under the direction of the Associate Director for Academic Initiatives &
Partnerships (ADAIP), manages the day-to-day operations and marketing of a
comprehensive Living Learning Communities (LLC) program serving a campus
population of approximately 4,200 students. In collaboration with the Director
of Residential Education (DRE) and the ADAIP, the ADLLC contributes to the
vision and strategic direction of the LLC program, ensuring that all initiatives
are intentionally designed to help students feel connected, supported, and
valued within their residential experience. This role requires strong
communication skills to effectively convey the program’s purpose, vision, and
implementation strategies to key stakeholders. 

Primary responsibilities include the direct supervision of professional in-hall
staff, graduate staff, and paraprofessional student staff. The ADLLC oversees
the recruitment, onboarding, and ongoing development of Living Learning Fellows
(LLFs) and Fellows-in-Residence (FIRs), as well as the recruitment, selection,
and supervision of LLC Ambassadors. Through this work, the ADLLC plays a key
role in shaping student leader capacity to build communities that promote
meaningful connection, engagement, and a strong sense of belonging. The ADLLC is
also responsible for planning and facilitating monthly LLC team meetings,
coordinating the annual LLC welcome event, and managing the LLC recognition
process. In partnership with the ADAIP, the ADLLC ensures that the LLC team
aligns its engagement strategies with Residential Education’s curricular
approach, with an emphasis on fostering connection, engagement, and student
success. 

The ADLLC plays a key role in student recruitment and retention at UMass Lowell
by collaborating with Housing Operations to determine LLC occupancy needs and
develop targeted marketing strategies that highlight the impact of belonging and
community on the student experience. In conjunction with the ADAIP, the ADLLC
manages a budget that supports intentional LLC programming and the ongoing
development of LLFs, FIRs, and Ambassadors, ensuring that resources
are allocated to initiatives that enhance student connection and persistence. 

Additionally, the ADLLC, in consultation with the ADAIP, designs and administers
assessment tools to evaluate student belonging, learning outcomes, satisfaction,
and overall program effectiveness. This work is essential in identifying trends,
informing program improvements, and ensuring that the LLC experience contributes
meaningfully to student success, retention, and overall well-being.

Requirements

• Master’s Degree in Higher Education Administration, CSP, Counseling, MBA or related field
• Minimum 3 years full-time experience in student affairs at a college or university
• Residential Living-Learning Community Experience

Nice To Haves

• Experience working with faculty members
• Assessment experience

Responsibilities

• Collaborate with Academic Departments and University to support the living-learning communities through regularly scheduled monthly meetings with faculty advisors and in-hall residential education staff.
• Assist in the development and implementation of a residential curriculum focused on academic success, inclusion, student retention, and leadership which includes participation in staff recruitment and Residential Leader Development events.
• Effectively respond to student and families through walk-ins, phone calls, and emails. Build effective partnerships with co-workers throughout the department and University by collaborating as appropriate.
• Work collaboratively with the Office of Institutional Research to gather satisfaction and retention data compile annual reports in conjunction with Office of Residence Life assessment efforts.  Create and submit reports for the Director of Residential Education outlining individual LLC progress, growth, opportunities for improvement, and concerns.
• Participate in Enrollment activities such as Open House, Accepted Students Day, the Early Action Admitted Mentorship Program and Orientation.
• Serve in Residence Life duty rotation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1-10 employees