Assistant Director of Human Resources

Corporate Office•Austin, TX

2d•Onsite

About The Position

Omni Hotels & Resorts is seeking an Assistant Director of Human Resources for the beautiful Omni Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 This role will be responsible for assisting with and supervising all aspects of Human Resources, to include recruitment, benefits, training, associate relations,coaching & counseling, safety & Worker’s Compensation as well as risk prevention and legal compliance.

Requirements

Must have at least 4 years of experience in Human Resources.
Minimum of 3 years experience in a Human Resources leadership role.
Must have significant associate relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling and handling grievances.
Must have a well-rounded Human Resources background with solid experience in employee relations, benefits, training, safety, liability avoidance and compliance.
Bachelor's Degree
Must have outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor and motivate associates and managers at all levels.

Nice To Haves

Bilingual (English / Spanish).
Hotel/Resort experience strongly preferred.
HR Certification preferred (SHRM/HRCI, etc.)
Experience conducting and implementing training and development programs
Large hotel / resort experience preferred.
Hotel Operations management experience preferred.

Responsibilities

Supervise and train hourly and management Human Resources team members.
Provide counsel to the DHR in all areas of Omni policy, culture and leadership.
Implement & facilitate training and development programs. Recommend new programs based on need.
Conduct investigations and assist the DHR and senior leadership in making employment status decisions.
Assist the DHR in the creation of responses to employment litigation from Federal and State offices.
Fulfill all the responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary
Coach department heads and leaders to provide guidance and advice at all levels of the hotel on associate relations issues. Ensure our leadership team upholds Omni culture and complies with the law.
Conduct Union Prevention training and ensure the Union Avoidance plan is administered according to Omni standards.
Assist the Director of Human Resources in developing and maintaining an active “Succession Plan” for all departments of the hotel.
Ensures all Omni Benefits programs are implemented according to standards..
Ensure on-boarding of new associates is implemented according to Omni standards.
Ensure employee terminations are implemented according to Omni standards.
Maintain legal compliance at all times. Ensure the team is up-to-date with evolving legislation and compliance.
Maintain all Associate Service Center (HR) Standard Operating Procedures.
Ensure the Associate Services (HR) complies with Internal Audit requirements.
Ensure the department meets the standards of the HR Assessment.
Implement the Hotel's associate feedback programs. Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
Ensure all Omni Training Programs are implemented successfully.
Ensure the hotel complies with all training required by law (ex: TIPS, Food Handler, Sexual Harassment) etc.
Ensure the associate files are maintained in a neat and organized manner.
Plan and execute exciting, fun and interesting associate events at least quarterly.
Implement Omni’s recognition programs. Ensure the Omni Service Champion culture is celebrated.
Implement the Hotel’s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
Implement the performance appraisal and salary increase programs according to Omni standards. Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc. Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
Consistently works to define Omni culture and 4 pillar philosophy on the property. Reflects and adapts to varying situations based on adherence to Omni culture and Standard Operating Procedures.
Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters and flyers.
Responsible for clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures. Ensure legal liability of the company is protected at all times.
Monitor departmental expense in compliance with check-book accounting process. Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.
Participate in yearly budgeting process, forecasting expenditures for associate relations with DHR.
Fulfill reasonable requests of management as directed by DHR, GM or Managing Director.
Conduct stay interviews & exit interviews for all terminating associates and ensure final clearance and pay check distribution.