Assistant Director of Housekeeping

Montage Hotels & Resorts•Newport Beach, CA

8d•$75,000 - $80,000

About The Position

The Assistant Director of Housekeeping is responsible for the day-to-day operations of the Housekeeping department and reports to the Director of Housekeeping. This integral role focuses on managing, maintaining, and improving the housekeeping services. The Assistant Director of Housekeeping leads and ensures the hotel’s service standards are in line with the proper policies and procedures.

Requirements

High School Diploma or equivalent is required, Bachelor’s Degree preferred
Three (3) plus years’ experience in housekeeping within an upscale hotel
Basic computational ability required
Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, Opera preferred
Good verbal and written communication skills required
Budgetary analysis capabilities required
Knowledge of housekeeping service techniques and cost controls such as manpower, productivity, and other expenses needed
Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility.
Must be able to bend, stoop, squat and stretch to fulfill tasks.
Must be able to lift up to 25 lbs. on a regular basis.
Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Responsibilities

Focusing on the long term vision and direction of the department, including implementing improvements and projects
Conducting regular inspections of the hotel to ensure adherence to our cleanliness and maintenance standards
Coordinating department activities with other departments to facilitate increased levels of communication and guest satisfaction
Ensuring that all equipment is maintained and used accordingly
Following up to ensure all maintenance requests pertaining to guest rooms and departmental equipment are handled in an efficient manner
Assisting with the overall financial performance including budgeting, forecasting, and financial planning of the department
Monitoring consumption and ordering replacement of guest and cleaning supplies and reporting discrepancies
Assisting with monthly inventory
Filling in for Room Attendants and Floor Supervisor if needed
Managing the selection, training, and development of Associates, focusing on maximum productivity and Associate and guest satisfaction
Providing seamless employee relations with contracted Associates, ensuring proper training and integration into company culture
Establishing and maintaining safe working conditions
Acting on assignments from the Director of Housekeeping.
Creating appropriate relationships with all levels of hotel Associates.