Assistant Director of Housekeeping - Limelight Mammoth

Limelight Hotels•Mammoth Lakes, CA

1d•$71,000 - $80,000

About The Position

The Assistant Director of Housekeeping supports the strategic and operational leadership of the housekeeping department, ensuring exceptional cleanliness standards, operational efficiency, and an elevated guest experience. This role partners closely with the Director of Housekeeping to oversee daily operations, financial performance, quality assurance, and team development initiatives. The Assistant Director provides leadership to managers, supervisors, and team members while ensuring compliance with brand standards, company policies, and safety regulations. This position reports to the Director of Housekeeping. The salary range for this position is $71,000 - $80,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Requirements

High School Diploma or equivalent required; Bachelor’s degree in Hospitality Management or related field preferred
Minimum 5 years of progressive housekeeping experience in a hotel environment
Minimum 3 years of management or department leadership experience in a full-service or luxury hotel preferred
Prior experience in labor management, budgeting, and operational oversight preferred
Advanced knowledge of housekeeping operations, cleaning techniques, and industry standards
Strong financial acumen including budgeting, forecasting, labor management, and cost control
Proficiency in housekeeping management software, property management systems, and hotel operational systems
Thorough knowledge of company policies, procedures, and brand standards
Excellent leadership and team development skills to motivate, mentor, and manage leaders and staff
Ability to analyze operational data and implement performance improvements
Strong attention to detail to ensure cleanliness, safety, and quality standards are consistently met
Effective communication and interpersonal skills for collaboration with team members, guests, and executive leadership
Proficiency in inventory management, procurement processes, and expense control
Comprehensive knowledge of health, safety, and sanitation regulations in a hotel environment
Ability to professionally handle escalated guest concerns and operational challenges
Strong organizational, strategic planning, and time management skills
Ability to manage multiple priorities in a fast-paced hospitality environment
Ability to resolve interpersonal and team conflicts constructively and professionally
Ability to delegate authority effectively while maintaining accountability
Flexibility to work varying shifts, including weekends and holidays

Responsibilities

Provide strategic and operational leadership for all housekeeping functions, including guest rooms, public areas, and laundry operations
Oversee daily departmental operations to ensure service excellence, productivity, and adherence to brand standards
Supervise, mentor, and develop housekeeping managers, supervisors, and team members to drive accountability and high performance
Conduct quality assurance inspections to ensure compliance with cleanliness, safety, and service standards
Assist in developing and managing the departmental operating budget, including labor management, forecasting, and cost control
Analyze productivity reports, labor metrics, and guest satisfaction scores to implement continuous improvement initiatives
Oversee inventory management, purchasing, and expense control to maintain appropriate par levels and financial performance
Ensure compliance with health, safety, sanitation, and regulatory requirements
Collaborate with Front Office, Engineering, Food & Beverage, and other departments to support seamless guest experiences
Lead recruitment, training, performance evaluations, and succession planning efforts
Address and resolve escalated guest concerns and operational challenges professionally and efficiently
Other duties as assigned