Assistant Director of Housekeeping - Limelight Mammoth

Aspen Skiing Company•Mammoth Lakes, CA

7h•$70,000 - $80,000

About The Position

The Assistant Director of Housekeeping oversees the daily operations of the housekeeping department, ensuring high cleanliness standards, efficient team performance, and guest satisfaction. This role involves managing staff, inventory, and quality control while maintaining compliance with hotel policies and safety regulations. This position reports to the Director of Housekeeping. The salary range for this position is $70,000 - $80,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Requirements

High School Diploma or equivalent required
2 years of management experience in a hotel required
Strong knowledge of housekeeping operations, cleaning techniques, and industry standards
Proficiency in using housekeeping management software and hotel systems
Familiarity with company rules, regulations, and operational standards
Excellent leadership and team management skills to motivate and supervise staff
Ability to train, mentor, and evaluate employees for optimal performance
Strong attention to detail to ensure cleanliness and quality standards are met
Effective communication and interpersonal skills for working with staff and guests
Proficiency in inventory management and supply ordering
Knowledge of health, safety, and sanitation regulations in a hotel environment
Ability to handle guest requests and resolve complaints professionally
Strong organizational and time management skills to prioritize tasks efficiently
Experience with budgeting, cost control, and expense tracking
Ability to handle interpersonal and team conflicts in a constructive manner
Ability to delegate tasks effectively, empowering teams while maintaining accountability
Flexibility to work varying shifts, including weekends and holidays
Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50

Nice To Haves

College degree preferred
5 years of housekeeping or cleaning experience preferred

Responsibilities

Supervise and coordinate housekeeping staff to ensure cleanliness and efficiency
Assist with interviewing and selection of new employees.
Onboard, train, mentor, and evaluate team members to maintain high performance standards
Inspect guest rooms and public areas to ensure compliance with hotel cleanliness standards
Manage inventory and order supplies to maintain adequate stock levels
Develop and implement cleaning schedules and procedures for optimal efficiency
Create and maintain department SOPs and training materials
Ensure compliance with health, safety, and sanitation regulations
Collaborate with other departments to meet guest needs and operational goals
Handle guest requests, concerns, and complaints promptly and professionally
Maintain records of housekeeping activities, budgets, and expenses
Conduct regular staff meetings and training sessions to enhance service quality
Oversee laundry operations and ensure proper care of linens and uniforms
Monitor and improve efficiency through performance metrics and feedback
Other duties as assigned