Assistant Director of Housekeeping

Mauna Lani • Waimea, HI

26d • $75,000 - $85,000

About The Position

The base salary range for this position is $75k - $85k. The Assistant Director of Housekeeping oversees the day-to-day operations of the department and works with the Director of Housekeeping to develop and execute standards and procedures in a luxury environment. He or she will provide confident leadership and support to a hardworking team to achieve service excellence. The successful candidate will be nurturing, display care and compassion, and have a sincere desire to develop the staff. This position requires consistent attention to detail and outstanding organizational and computer skills to ensure flawless execution. Previous housekeeping leadership experience in a hotel setting is required.

Requirements

• At least 2 years of Housekeeping or related discipline and leadership experience required.
• High school or equivalent education required.
• Able to work on a flexible schedule, including weekends and holidays, according to departmental and operational needs.
• Willing to learn all the housekeeping positions and perform when in need.
• Ability to speak more than one language.
• Ability to drive and park all vehicle types.
• Computer literacy in Microsoft Window applications required.

Nice To Haves

• Experience in a luxury hotel preferred.
• Bachelor’s Degree preferred.

Responsibilities

• Supervise and coordinate day-to-day housekeeping operations, ensuring the highest standards of cleanliness, order, and efficiency are maintained throughout the establishment.
• Lead and motivate a team of housekeeping professionals, providing guidance, training, and support to ensure each team member excels in their responsibilities.
• Manage and optimize the use of cleaning supplies and equipment, maintaining an efficient inventory system to guarantee the availability of necessary resources while controlling costs.
• Implement and enforce rigorous quality control measures, conducting regular inspections to uphold a consistent standard of cleanliness and presentation in guest rooms and public areas.
• Work closely with other departments, particularly front office and maintenance, to ensure seamless communication and coordination for guest services and overall facility maintenance.
• Contribute to the development and management of the housekeeping budget, ensuring prudent financial practices and cost-effectiveness while maintaining the highest standards of cleanliness.
• Prioritize guest satisfaction by promptly addressing housekeeping-related concerns, anticipating needs, and proactively implementing improvements to enhance the overall guest experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees