Assistant Director of Food and Nutritional Services

Bothwell Regional Health CenterSedalia, MO
10dOnsite

About The Position

The Director of Food and Nutritional Services is a Management position. The Assistant Director of Food and Nutritional Services supports the Director in overseeing the planning, coordination, and delivery of safe, high-quality food and nutrition services across the hospital and affiliated clinics. This role ensures compliance with Joint Commission standards, federal and state regulations, and hospital policies, while promoting patient-centered care and operational efficiency in a rural healthcare environment. This position implements and recommends changes to improve and promote departmental effectiveness, productivity, and quality for areas of responsibility.

Requirements

  • Strong leadership and management
  • Excellent communication and interpersonal
  • Knowledge of food safety and sanitation standards
  • Experience in food service operations
  • Ability to manage budgets and track expenses
  • Knowledge of various software used in food service and clinical operations
  • An advanced degree from an accredited college or university with a major in foods, nutrition, or food service administration is preferred
  • Must be a Certified Dietary Manager (CDM) or must become certified within 18 months.
  • A minimum of 5 years of experience in Food Service Leadership/ Management.
  • Demonstrates support for organizational and departmental mission.
  • Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
  • Fosters and promotes teamwork within department and the organization as a whole.
  • Works to resolve conflicts constructively and in a timely manner.
  • Ability to communicate effectively and simply with every customer and team member.
  • Ability to display a positive, courteous and friendly attitude toward all contacts.
  • Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals.
  • Ability to exercise good judgement, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties.
  • Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.
  • Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.
  • Possesses a vigorous and enthusiastic desire to learn and to grow both personally, and to improve one’s skills in order to deliver the best possible care for our customers.

Responsibilities

  • Provides leadership and oversight for the patient and café services.
  • Supervise and mentor staff, fostering a culture of accountability, teamwork, and continuous improvement.
  • Provide ongoing education and competency assessments for staff in food safety, infection control, and patient-centered service.
  • Support strategic initiatives to improve service delivery, cost efficiency, and patient satisfaction.
  • Ensures adherence to regulatory standards, including federal, state, and TJC accrediting agencies, while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
  • Assists the director with documentation, audits, and corrective action plans to ensure readiness for accreditation surveys.
  • Assist in budget development, monitoring expenses, and optimizing resource utilization.
  • Oversees the ordering of food/supplies, tracking expenses, and payroll activities.
  • Assists the director in interviewing, hiring, and training team members.
  • Assists the director in establishing performance standards and department policy and procedures.
  • Ensure appropriate, therapeutic diets are provided in alignment with physician orders.
  • Participates interdepartmentally in quality assurance activities to continuously improve the overall quality of patient care.
  • Participates in/leads patient satisfaction programs, departmental meetings, and department in-services.
  • Other duties as assigned.
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