Assistant Director of Financial Aid

Columbus Technical College • Columbus, GA

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About The Position

Columbus Technical College is seeking an individual to serve as an Assistant Director of Financial Aid within our Student Services Division. This individual will assist the financial aid office with directing of a diverse range of support for administration, development and implementation of initiatives, and supervision of employees for the financial aid department. This position is Full-time/Exempt.

Requirements

• Bachelor’s Degree from a regional accredited college or university
• Two (2) years related work experience
• Note: Experience may substitute for degree on a year-for-year basis.

Responsibilities

• Assists in the monitoring of activities of personnel to ensure compliance with TCSG policy manual and department procedures.
• Assists financial aid staff with resolution of difficult problems
• Answers questions regarding individual student financial aid issues or complaints
• Assists in coordinating the financial assistance programs available to enrolled students, including scholarships, grants, loans, and work study programs
• Evaluates unusual/mitigating circumstance documentation or information provided by the student
• Exercises sound judgment by making adjustments or revisions to costs, contribution, need, or dependency status as exceptions to the prescribed process
• Prepares and analyzes operational statistics, data and reports such as grades and enrollment status or award status to verify continued compliance and eligibility of student receiving aid under federal and institutional guidelines
• Provides guidance and general advice to students regarding financial aid, program choice/change educational requisites, indebtedness, school policy and procedure, and state policies
• Notifies students of changes in eligibility of awards and alternative to amend the situation
• Prepares reports in requested format within requested time frame
• Assists with the development of policies and procedures and recommends changes to effectively meet the goals and requirements of the program
• Works with management and staff to determine strategic positioning and to eliminate duplication of processes
• Maintains knowledge of assigned program area and gives updates to management on services, operations, and projects
• Defines and sets goals based on strategic direction of the agency or technical college and customer needs
• Maintains accurate files/records
• Evaluates employees at scheduled intervals upon reviewing of all relevant information
• Participates in meetings to ensure department goals are in line with agency or technical college goals
• Conducts regular evaluation of services provided and makes adjustments as needed
• Maintains up to date with policies, procedures, and state or federal laws that may impact department initiatives
• Maintains excellent working relationships with and serves as a liaison to internal and external customers
• Stays up-to-date with policies, procedures, and state or federal laws that may impact department initiatives
• Other duties as assigned.

Benefits

• Benefits include state holidays, annual, and sick leave, and the State of Georgia Flexible Benefits Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director